I was charged the moment I placed my order. My bank (HSBC) sent me an email and wanted me to call them back about the charge to make sure I authorized it. Once I confirmed that I did, it went into my account.those that got their phones when was your CC charged?
Don't. That's the same BS I got. It does not ship until FedEx says. Trust FedEx, not Motorola.
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those that got their phones when was your CC charged?
i think I'm definitely getting setup for a major disappointment. I ordered on 9/5 with an expected delivery date of 10/2. however the status online doesn't even show that the build has started. I even checked FDM and no label or anything. I've called/chatted with Motorola and they had no additional information to offer. I think I'm in store for some major disappointment.
Just got off the phone with FedEx and supposedly it has been cleared and shipped out of Memphis. DM just hasn't updated. She said that there's a good chance I'll get it tomorrow but I'm not holding my breath.
I'd be worried too. I canceled my first order because they could figure out what was going on with it. They told me they couldn't cancel it if the build had started so it obviously never did. Ordered it again and it says it will be delivered on 9/30. Hopefully the build status will work on this one.Relax... 10/2 is still nearly 2 weeks away... And you've already called them? Wow
Relax... 10/2 is still nearly 2 weeks away... And you've already called them? Wow
Chatted with Moto support today, I was told it was shipped on 9/15 and should be here on time (The 21st). But at the same time, I was told I would get tracking information when it was generated, but I haven't received any tracking info yet. So I'm not quite sure I believe support on this one, but we'll see....
those that got their phones when was your CC charged?
You are not alone. I ordered 9/3 and some people that ordered after, even a week after got their phones already.I know it does sound like I"m checking up on Moto too early, but based on this thread some people who have ordered phones after me are getting theirs already or at the very least in a "being built" status. mine is still just "order approved".
Just got off the phone with FedEx and supposedly it has been cleared and shipped out of Memphis. DM just hasn't updated. She said that there's a good chance I'll get it tomorrow but I'm not holding my breath.
Is your status "In Transit(Package available for clearance) ??