Just bought a new Moto Z Play. And right after I turned it on, it did work for a couple of hours, so than I turned it off(with more than 70% battery left), and tried to turn It on again, and it just won't start.
FYI: Phone did not fall and did not get wet, and wasn't damaged.
I tried to:
but no luck, the phone screen doesn't work. Though I do feel the vibration, when I press the home button, but there is no screen interaction at all.
FYI: Phone did not fall and did not get wet, and wasn't damaged.
I tried to:
- Plug in charger
- Press and hold the volume down key for a few seconds to turn it on.
- Press and hold the volume down key for a few seconds to turn it on and while pressing the volume down key, simultaneously press the power button, and then release both, to perform Hard Reset
but no luck, the phone screen doesn't work. Though I do feel the vibration, when I press the home button, but there is no screen interaction at all.