Oneplus 6 mobile data not working

[Android Central Question]

Since the 9.0.2 android update when I disconnect from WiFi an exclamation mark appears next to my signal bars however calls and texts still function fully. My current APN settings are defult and I have not changed any other signal settings on my phone. Any suggestions?

 

[B. Diddy]

Welcome to Android Central! Have you checked your APN settings to make sure they're correct for your carrier?

 

[jake fitzgerald1]

Welcome to Android Central! Have you checked your APN settings to make sure they're correct for your carrier?

I have checked everything and had to do a few minor tweaks but it still doesn't work, it did however refuse me to add dun to the apn type because " operator does not allow for adding apn's of type dun

 

[B. Diddy]

Which carrier are you on? Have you asked them about this as well?

If you turn off the wi-fi and then reboot the phone (so that wi-fi doesn't automatically try to connect), does mobile data work then?

 

[jake fitzgerald1]

Which carrier are you on? Have you asked them about this as well?

If you turn off the wi-fi and then reboot the phone (so that wi-fi doesn't automatically try to connect), does mobile data work then?

I am on Vodafone and I will give that a try now

 

[B. Diddy]

Sorry -- Vodafone in which country? That might make a difference in terms of the APN setting.

 

[jake fitzgerald1]

Sorry -- Vodafone in which country? That might make a difference in terms of the APN setting.

Vodafone is UK also the restart didn't seem to have any effect

 

[B. Diddy]

Ok, and sorry if this is exactly what you've already looked at, but are these the APN settings you're using? https://support.vodafone.co.uk/1183...can-t-find-my-device-in-the-device-guides.htm

 

[jake fitzgerald1]

Ok, and sorry if this is exactly what you've already looked at, but are these the APN settings you're using? https://support.vodafone.co.uk/1183...can-t-find-my-device-in-the-device-guides.htm

Yes that's the one, this Is begining to baffle me somewhat

 

[B. Diddy]

Might be time to request a replacement SIM card ...

 

[jake fitzgerald1]

Might be time to request a replacement SIM card ...

Hmm... Thanks for your help!

 

[mustang7757]

I know I'm late to help but try settings and reset network/data