HELP ! Samsung Note II - Stuck with "Firmware upgrade encountered an issue. Please select recovery.
Hi Everyone ! I really, really need your help on this one.....since it's not my phone...and helping a friend...I messed up.....I reallly need your help !
To make a story short, I am helping a friend with his Samsung Note II. He went to see a tech guy because he had problems with his phone, and after being charged 200$, the tech basically made his problem worst by doing a cold restart and wiping out his data !!
Anyway, I told him, no problem I'll fix this for you, there's this nice app called Dr. Fone that can retrieve your erased files from your phone. And I went on explaining to him, how data was stored on his drive, just like a computer, etc......that even if it wasn't visible to his rookie eyes...it was actually there.....etc.
So....while I was at his place, I backed up his files on his computer, downloaded Dr. Fone, unrooted his phone, etc.....I'm saving you all the details....to end up being stuck since Dr. Fone doesn't support OS 4.4.2 on Note II phones. Sooo....told him...no problem....will downgrade your OS to the supported 4.3.....wrong again !!!! I found out that it cannot be loaded with an earlier version - the Knox component in the 4.4.2 bootloader will prevent that.....soooooo.....while struggling to find a solution to his problem, I went on to find another app that would support 4.4.2....and again while trying to find a solution, I ****ed up really nice....after installing Kies on my computer (was back at my place with his phone, since I couldn't stay longer at his place), and yes I have the right Kies version for his phone....
While I was doing a firmware upgrade, I lost the connection between the phone and the PC. So now I am stuck with the nice message :
FIRMWARE UPGRADE ENCOUNTERED AN ISSUE. PLEASE SELECT RECOVERY MODE IN KIES & TRY AGAIN.
But.....of course, before doing all this.....Kies wasn't installed on my computer and of course....I didn't do a Kies backup before continuing with my search....and of course there is no Recovery Code for me to enter. To top it, I found out that he was not using Kies and since he never made a backup using Kies...well I was stuck.
Than, I told myself.....no problem...I will use ODIN mode and T889VVLUDNH3 firmware version for Galaxy Note 2 (Canada) (SGH-T889V) from region VTR that I found on Rapid Gator......but....it takes more than 10 hours of downloading this without a premium account. Soooo before I go to far in trying to save his phone....and since I have some knowledge, but I am not a full time phone techy....I really need your help.....I have a Samsung Galaxy 4 and Galaxy 3....I have unrooted both my phones and did what I needed to do to make them work to my taste and my daughter's needs....but never played with a Note 2....and of course...never been stuck with that kind of problem, since I always backup my files using 2-3 different methods....and silly me....I didn't think of backing up his files on Kies and never thought of asking him if he had Kies installed on his compu with backups.....soooooo........
After having read hundreds of your posts....I am not sure how to go about this.....I think I have found the firmware version for his Galaxy Note 2, like I was saying previously, but need to know the exact steps to do when stuck with this kinda of problems.
Here's the info about his phone :
Model : SGH-T889V
IC: 649E-SGHT889
FCC ID : A3LSGHT889
IMEI: 352934/05/023715/9
S/N: RV1D16QRPSR 13.01
Android OS : 4.4.2
Error message : Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.
Thank you all in advance for your precious advice !
Hi Everyone ! I really, really need your help on this one.....since it's not my phone...and helping a friend...I messed up.....I reallly need your help !
To make a story short, I am helping a friend with his Samsung Note II. He went to see a tech guy because he had problems with his phone, and after being charged 200$, the tech basically made his problem worst by doing a cold restart and wiping out his data !!
Anyway, I told him, no problem I'll fix this for you, there's this nice app called Dr. Fone that can retrieve your erased files from your phone. And I went on explaining to him, how data was stored on his drive, just like a computer, etc......that even if it wasn't visible to his rookie eyes...it was actually there.....etc.
So....while I was at his place, I backed up his files on his computer, downloaded Dr. Fone, unrooted his phone, etc.....I'm saving you all the details....to end up being stuck since Dr. Fone doesn't support OS 4.4.2 on Note II phones. Sooo....told him...no problem....will downgrade your OS to the supported 4.3.....wrong again !!!! I found out that it cannot be loaded with an earlier version - the Knox component in the 4.4.2 bootloader will prevent that.....soooooo.....while struggling to find a solution to his problem, I went on to find another app that would support 4.4.2....and again while trying to find a solution, I ****ed up really nice....after installing Kies on my computer (was back at my place with his phone, since I couldn't stay longer at his place), and yes I have the right Kies version for his phone....
While I was doing a firmware upgrade, I lost the connection between the phone and the PC. So now I am stuck with the nice message :
FIRMWARE UPGRADE ENCOUNTERED AN ISSUE. PLEASE SELECT RECOVERY MODE IN KIES & TRY AGAIN.
But.....of course, before doing all this.....Kies wasn't installed on my computer and of course....I didn't do a Kies backup before continuing with my search....and of course there is no Recovery Code for me to enter. To top it, I found out that he was not using Kies and since he never made a backup using Kies...well I was stuck.
Than, I told myself.....no problem...I will use ODIN mode and T889VVLUDNH3 firmware version for Galaxy Note 2 (Canada) (SGH-T889V) from region VTR that I found on Rapid Gator......but....it takes more than 10 hours of downloading this without a premium account. Soooo before I go to far in trying to save his phone....and since I have some knowledge, but I am not a full time phone techy....I really need your help.....I have a Samsung Galaxy 4 and Galaxy 3....I have unrooted both my phones and did what I needed to do to make them work to my taste and my daughter's needs....but never played with a Note 2....and of course...never been stuck with that kind of problem, since I always backup my files using 2-3 different methods....and silly me....I didn't think of backing up his files on Kies and never thought of asking him if he had Kies installed on his compu with backups.....soooooo........
After having read hundreds of your posts....I am not sure how to go about this.....I think I have found the firmware version for his Galaxy Note 2, like I was saying previously, but need to know the exact steps to do when stuck with this kinda of problems.
Here's the info about his phone :
Model : SGH-T889V
IC: 649E-SGHT889
FCC ID : A3LSGHT889
IMEI: 352934/05/023715/9
S/N: RV1D16QRPSR 13.01
Android OS : 4.4.2
Error message : Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.
Thank you all in advance for your precious advice !
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