1. AC Question's Avatar
    I've had a Samsung Galaxy Centura phone for a few days--bought it new from Tracfone. A few minutes ago, the screen froze, and nothing I do can affect it. The phone vibrated and buzzed a few times, but it's just sitting there, with a frozen screen. The power button no longer works.

    I've hardly used this phone. What shall I do?

    Thank you,
    Frank Young
    04-29-2015 01:00 PM
  2. belodion's Avatar
    Hello Frank. Welcome to Android Central.

    You definitely should not have to worry about problems like that in a new device. Return for replacement or repair. You've paid for the warranty....use it.

    Posted via the Android Central App
    04-29-2015 03:49 PM

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