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  1. Android Central Question's Avatar
    Galaxy note ultra 5g. So this morning I woke up with notifications as most of us do. When I pull down the shade from the top of the screen, it's empty and says no notifications. Tried restarting, obviously. Tried a couple of different connections (network and two wifi). Thought it might be nova launcher so I disabled that but the issue persists. Can't find anything about it on Google.
    01-07-2021 11:19 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I moved this to the Note20 forum for more specific traffic.

    So are you seeing notifications on your lockscreen, but not in the notification panel?

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    01-07-2021 12:20 PM
  3. mustang7757's Avatar
    Are you on andriod 11 ?
    Which carrier and is it carrier version or unlocked?

    Have you tried clearing cache in recovery ?
    01-07-2021 12:40 PM
  4. RanchoBurger's Avatar
    Hi, thanks. Yeah I see them on my lock screen and up in the system tray (if that's what it's called) but when I pull it down there's nothing.
    01-07-2021 12:44 PM
  5. B. Diddy's Avatar
    Just to make sure -- when you pull down the notification panel, did you also try scrolling through the panel? If there are a lot of things in the notification panel, the notifications you're looking for might be farther down.
    01-07-2021 12:53 PM
  6. RanchoBurger's Avatar
    Are you on andriod 11 ?
    Which carrier and is it carrier version or unlocked?

    Have you tried clearing cache in recovery ?
    11, yeah. One ui 3.0. Carrier is xfinity mobile. Can't remember if my phone is unlocked or not. I checked imei.info but I don't see anything about it's lock/unlock status when I submit my imei.

    How do you go about clearing cache in recovery?
    01-07-2021 12:55 PM
  7. mustang7757's Avatar
    11, yeah. One ui 3.0. Carrier is xfinity mobile. Can't remember if my phone is unlocked or not. I checked imei.info but I don't see anything about it's lock/unlock status when I submit my imei.

    How do you go about clearing cache in recovery?
    Follow this video

    01-07-2021 12:58 PM
  8. RanchoBurger's Avatar
    Just to make sure -- when you pull down the notification panel, did you also try scrolling through the panel? If there are a lot of things in the notification panel, the notifications you're looking for might be farther down.
    Nice crow avatar!

    Not sure there's anywhere to scroll to. I'll include some screenshots of what I'm seeing.
    Attached Thumbnails Missing notifications in pull down shade-screenshot_20210107-105546_chrome.jpg   Missing notifications in pull down shade-screenshot_20210107-105552_chrome.jpg   Missing notifications in pull down shade-screenshot_20210107-105558_chrome.jpg  
    01-07-2021 12:58 PM
  9. RanchoBurger's Avatar
    Follow this video

    Just did the cache wipe, issue persists.
    01-07-2021 01:07 PM
  10. mustang7757's Avatar
    Just did the cache wipe, issue persists.
    Try safe mode , long press power button when screen says power off long press that and enter safe mode and test , if u want exit just restart your phone
    01-07-2021 01:29 PM
  11. RanchoBurger's Avatar
    Try safe mode , long press power button when screen says power off long press that and enter safe mode and test , if u want exit just restart your phone
    So under safe mode my notifications show up. Soon as I leave safe mode, they're unavailable again.
    01-07-2021 01:50 PM
  12. mustang7757's Avatar
    So under safe mode my notifications show up. Soon as I leave safe mode, they're unavailable again.
    This usually means a 3rd party app or application is causing this
    01-07-2021 02:36 PM
  13. Javier P's Avatar
    This usually means a 3rd party app or application is causing this
    Is it possible that Good Lock or any similar Samsung app could cause that kind of issue?

    Another possibility could be a security/antivirus kind of app.
    mustang7757 likes this.
    01-07-2021 02:38 PM
  14. mustang7757's Avatar
    Is it possible that Good Lock or any similar Samsung app could cause that kind of issue?

    Another possibility could be a security/antivirus kind of app.
    Good lock not working on andriod 11 yet
    But yeah definitely security or anti-virus
    Javier P likes this.
    01-07-2021 02:44 PM
  15. RanchoBurger's Avatar
    All I've got for security of any kind is adguard and its currently disabled. Also uninstalled anything I've installed the the last week or so.
    01-07-2021 07:40 PM
  16. mustang7757's Avatar
    All I've got for security of any kind is adguard and its currently disabled. Also uninstalled anything I've installed the the last week or so.
    Uninstall it completely and reboot the phone , double check any app cleaners , antivirus , and other apps
    01-07-2021 09:15 PM

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