Missing notifications in pull down shade

[Android Central Question]

Galaxy note ultra 5g. So this morning I woke up with notifications as most of us do. When I pull down the shade from the top of the screen, it's empty and says no notifications. Tried restarting, obviously. Tried a couple of different connections (network and two wifi). Thought it might be nova launcher so I disabled that but the issue persists. Can't find anything about it on Google.

 

[B. Diddy]

Welcome to Android Central! I moved this to the Note20 forum for more specific traffic.

So are you seeing notifications on your lockscreen, but not in the notification panel?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Are you on andriod 11 ?
Which carrier and is it carrier version or unlocked?

Have you tried clearing cache in recovery ?

 

[RanchoBurger]

Hi, thanks. Yeah I see them on my lock screen and up in the system tray (if that's what it's called) but when I pull it down there's nothing.

 

[B. Diddy]

Just to make sure -- when you pull down the notification panel, did you also try scrolling through the panel? If there are a lot of things in the notification panel, the notifications you're looking for might be farther down.

 

[RanchoBurger]

Are you on andriod 11 ?
Which carrier and is it carrier version or unlocked?

Have you tried clearing cache in recovery ?

11, yeah. One ui 3.0. Carrier is xfinity mobile. Can't remember if my phone is unlocked or not. I checked imei.info but I don't see anything about it's lock/unlock status when I submit my imei.

How do you go about clearing cache in recovery?

 

[mustang7757]

11, yeah. One ui 3.0. Carrier is xfinity mobile. Can't remember if my phone is unlocked or not. I checked imei.info but I don't see anything about it's lock/unlock status when I submit my imei.

How do you go about clearing cache in recovery?

Follow this video

https://youtu.be/VWAfXpSe87I

 

[RanchoBurger]

Just to make sure -- when you pull down the notification panel, did you also try scrolling through the panel? If there are a lot of things in the notification panel, the notifications you're looking for might be farther down.

Nice crow avatar!

Not sure there's anywhere to scroll to. I'll include some screenshots of what I'm seeing.

 

[RanchoBurger]

Follow this video

https://youtu.be/VWAfXpSe87I

Just did the cache wipe, issue persists.

 

[mustang7757]

Just did the cache wipe, issue persists.

Try safe mode , long press power button when screen says power off long press that and enter safe mode and test , if u want exit just restart your phone

 

[RanchoBurger]

Try safe mode , long press power button when screen says power off long press that and enter safe mode and test , if u want exit just restart your phone

So under safe mode my notifications show up. Soon as I leave safe mode, they're unavailable again.

 

[mustang7757]

So under safe mode my notifications show up. Soon as I leave safe mode, they're unavailable again.

This usually means a 3rd party app or application is causing this

 

[Javier P]

This usually means a 3rd party app or application is causing this

Is it possible that Good Lock or any similar Samsung app could cause that kind of issue?

Another possibility could be a security/antivirus kind of app.

 

[mustang7757]

Is it possible that Good Lock or any similar Samsung app could cause that kind of issue?

Another possibility could be a security/antivirus kind of app.

Good lock not working on andriod 11 yet
But yeah definitely security or anti-virus

 

[RanchoBurger]

All I've got for security of any kind is adguard and its currently disabled. Also uninstalled anything I've installed the the last week or so.

 

[mustang7757]

All I've got for security of any kind is adguard and its currently disabled. Also uninstalled anything I've installed the the last week or so.

Uninstall it completely and reboot the phone , double check any app cleaners , antivirus , and other apps