1. Daniel Livshin's Avatar
    Hello,
    Three months ago I bought the Galaxy note 4
    The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
    I just want to to understand what just happened to my device
    Would appreciate help thanks!
    How can I get rid of some purple spots on the screen of my Note 4?-0l5afib.jpg
    Katrina Vaughn likes this.
    06-26-2015 06:16 AM
  2. bassplayrguy's Avatar
    Hello,
    Three months ago I bought the Galaxy note 4
    The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
    I just want to to understand what just happened to my device
    Would appreciate help thanks!
    Click image for larger version. 

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    Have you dropped it by chance? Looks like the inner screen may be damaged.
    belodion likes this.
    06-26-2015 08:49 AM
  3. belodion's Avatar
    I very much fear that, as we suggested to you in your other thread, the screen has been damaged somehow and will need replacing. You may not like that answer, but it's probably the right one.
    http://forums.androidcentral.com/ask...-note-4-a.html
    06-26-2015 08:53 AM
  4. Daniel Livshin's Avatar
    I have no problem replacing screen, but I'm just looking for someone to explain to me what happened and I saw more people if a similar problem and they also say there was no physical damage to the device
    06-26-2015 09:33 AM
  5. beh's Avatar
    I have no problem replacing screen, but I'm just looking for someone to explain to me what happened and I saw more people if a similar problem and they also say there was no physical damage to the device
    I believe most such posters mean no physical damage to the phone case or back. There is obviously been physical screen damage or the screen would not look like it does.
    06-26-2015 10:16 AM
  6. Saukrateaz's Avatar
    post edited: I read the other thread and my comment has been mentioned.
    06-26-2015 10:25 AM
  7. Daniel Livshin's Avatar
    06-26-2015 10:31 AM
  8. Daniel Livshin's Avatar
    I'm still looking for someone with knows the problem and if he could tell what had happened to my device screen thanks anyway:
    06-27-2015 03:04 PM
  9. Rukbat's Avatar
    It could be a defective screen, it could be a damaged AMOLED layer, it could be a bad cable or connection, it could be a bad motherboard - there's no way to tell without opening the phone up on the bench and checking it.

    Since it's only 3 months old, it's under warranty if you didn't cause the damage (by dropping the phone, getting it wet or getting condensation in it).

    If the warranty is still good, have it repaired or, if you're in the US, replaced, under warranty. If not, if you have insurance that covers it, use the insurance to replace the phone. If not you'll have to pay for the repair.

    In any case, you're going to lose your data, so back everything up (see Backing up an Android Device).
    Daniel Livshin likes this.
    06-27-2015 03:19 PM
  10. Daniel Livshin's Avatar
    I sent the phone a few days ago repair I just want to seek the opinion of those familiar with the problem
    06-28-2015 04:17 AM
  11. muzzy996's Avatar
    I sent the phone a few days ago repair I just want to seek the opinion of those familiar with the problem
    Kind of pointless to keep pressing the issue though. Only you know how your device had been treated, others can only speculate. Clearly the display needs replacement so either some event caused the damage (drop, shock, heat, pressure etc.) or this simply is a matter of a defect in the screen that took a while to manifest itself.

    Sent from my SM-P900 using Tapatalk
    06-28-2015 10:05 AM
  12. Daniel Livshin's Avatar
    Ok but I just looking for someone happened to him this problem
    06-28-2015 11:29 AM
  13. goin_nil's Avatar
    Pull the battery out. Place it flat on a table. Does it wobble at all when you alternate pressing back and forth on both long sides?

    Turn it over and try the same thing. Any wobble?

    If it wobbles at all, look closely for a bulge. If you see one, there is a blown cell. Time to replace the battery.

    A blown cell will put pressure on the screen as the cell continues to leak and expand. That's a possible cause but from my experience it's usually just in one area of the screen that you see problems. Your picture shows it all over the place. So could be something else causing it.

    I got these $25 batteries + wall charger and they work very well:
    [NFC/Google Wallet Capable] Anker 2 x 3220mAh Li-ion Batteries
    http://www.amazon.com/dp/B00Q4NQQA0/...cUvbUpU4535684

    If the battery sits flat with no wobble, the battery is likely fine (no blown cell) but you can replace it and see if that solves the issue.
    07-04-2015 11:05 PM
  14. Archit Vaidya's Avatar
    Hi I own a mote 5 dual sim & I have encountered the same problem. Yesterday a small spot was visible & it is spreading all over now.
    Did you find out the cause? Let me know ....
    06-23-2016 07:14 AM
  15. Kev52's Avatar
    Ok but I just looking for someone happened to him this problem
    Same thing happened to me. I dropped the phone and the screen had a band of light down the side and a few days later the spots appeared. You may have dropped it or knocked and thought nothing more of it it and because the spots don't appear for a couple of days you may not have linked the two events.

    I also dropped it a few months ago and cracked the screen. I'm wondering if I should get a decent case for it?
    07-01-2016 06:59 PM
  16. cadams06's Avatar
    Hello,
    Three months ago I bought the Galaxy note 4
    The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
    I just want to to understand what just happened to my device
    Would appreciate help thanks!
    Click image for larger version. 

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    This just happened to my sons galaxy phone. It started as a small purple spot in the corner and it now completely covers the screen a week later. And for those skeptics, the phone was not dropped, bumped, kicked nor damp or wet. It seems to be a common issue as I am finding a lot of blogs on the subject but no cure or explanation. Please post if you do find out the cause. Thx.
    07-05-2016 07:51 PM
  17. MasterCruz13's Avatar
    I sent the phone a few days ago repair I just want to seek the opinion of those familiar with the problem
    Same problem here, purple spots. Started little now is all over the right side. Note5. How long is factory waranty? 1year right? P.S. mine has never been droped or water issues or so. Im very carfull with it. $799 for phone is toooomuch!
    07-08-2016 09:16 PM
  18. Patchen777's Avatar
    This just happened to my Samsung 7 and it's only 3 months old. Samsung will not replace it because they said it's damaged. It has not been dropped at all.
    07-24-2016 01:33 PM
  19. Kloe Johnson's Avatar
    All that happened was that u put too much pressure on your phone because I just had that happen a few days ago and my phone needs to be fixed to
    09-11-2016 08:55 PM
  20. desi araiza's Avatar
    I have no problem replacing screen, but I'm just looking for someone to explain to me what happened and I saw more people if a similar problem and they also say there was no physical damage to the device
    My phone had the same. I think it is because of low temperatures because someone put a cold water bottle on top and then it happend
    11-20-2016 07:56 PM
  21. Mishel Ruggiero's Avatar
    Hello,
    Three months ago I bought the Galaxy note 4
    The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
    I just want to to understand what just happened to my device
    Would appreciate help thanks!
    Click image for larger version. 

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Views:	128 
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ID:	183666
    My Note 5 started with a very faint battery print on screen and now I have purple spots all over that area. NEVER dropped phone! It is rather new and I do believe this is a Samsung problem and not caused by anything else!!!!!
    06-19-2017 11:16 AM
  22. Mishel Ruggiero's Avatar
    My Note 5 started with a very faint battery print on screen and now I have purple spots all over that area. NEVER dropped phone! It is rather new and I do believe this is a Samsung problem and not caused by anything else!!!!!
    06-19-2017 11:18 AM
  23. Bryanwolffe's Avatar
    Hello,
    Three months ago I bought the Galaxy note 4
    The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
    I just want to to understand what just happened to my device
    Would appreciate help thanks!
    Click image for larger version. 

Name:	0l5AFIb.jpg 
Views:	128 
Size:	227.5 KB 
ID:	183666
    I have the Galaxy Note 4 and yes its a little beaten and battered, but this problems is only just starting to show for me and I've had it just sitting on it wireless charger for the past few days and its just started to show, I've also been having issues with charging. Is this sort of thing perhaps related to some sort of short within the phone?
    12-12-2017 02:07 AM

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