1. wrothe53's Avatar
    My wife's Galaxy 4 won't turn off and is hot. Screen logo fading in and out, same with blue light. No buttons work. Can someone help me diagnose this?
    06-17-2016 12:37 AM
  2. pduffer's Avatar
    Have you tried pulling the battery out?
    06-17-2016 01:26 AM
  3. wrothe53's Avatar
    It's in a strange case she couldn't remove. Anyway, the problem solved itself. Whatever it was it just stopped.
    06-17-2016 09:54 AM

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