I just got a new note 5 from verizon. They handed it to me with 11% battery. I expressed concern but they said it was fine, that they sometimes receive new phones from the factory with completely dead batteries and it doesn't matter. I have been using the phone for a few days and I am not impressed with the battery life. I feel I should be able to use it all day at full power but I am not able to do so. Thoughts?