1. txgmom505's Avatar
    I'm so upset, gone into at&t store they replace sim card on my note 5 still doesn`t work I can receive pic and messages but when I want to send only pic or with messages it wont go through so I read some where if you restart your phone it will work ,,yes it does but for petes sake I cant keep doing that on every pic I want to send , also I went and got the app Textra it work for awhile now that wont work , so I don't know what to do at&t said that I might need a micro cell tower for more signal ,money down the drain ! my problem is this phone so expensive and I can`t even send pic. I`ve been with at&t tech. even Samsung up grade a new software on my phone to see if they can fix it but nobody knows. I thought maybe somebody knows whats going on with this crazy note 5 . or having same issue like me ,
    02-21-2016 04:25 PM
  2. TwitchyPuppy's Avatar
    Is your mobile data set to ON?
    It is required for that.
    02-21-2016 04:35 PM
  3. txgmom505's Avatar
    yes my mobile data is on
    02-21-2016 05:04 PM
  4. Mike_786's Avatar
    I have been having the same issue and still haven't been solved. If I find anything I'll let you know. Hopefully it should be fixed with the marshmallow update if we can't find any solutions.
    02-21-2016 08:51 PM
  5. txgmom505's Avatar
    Thank you Mike
    I've cleared my cache with or without WiFi I've done everything possible . At&t send me a replacement on my note 5 and had same problem. So send phone back kept my phone. When I bought it back in nov.15 started to have problems 16 days after I got it so I couldn't returned it .so every since can't send pic. I'm really thinking of going with iPhone s6plus. But just don't know.

    Posted via the Android Central App
    02-22-2016 08:49 AM
  6. theonecid's Avatar
    I've noticed that sending MMS or even receiving them sometimes is very hard lol. Sometimes i'll get a Download button because the MMS will have failed to download and it takes numerous times before it actually successfully downloads.
    02-22-2016 08:58 AM
  7. txgmom505's Avatar
    Yes but when a pic takes more then 2 -3 hrs. To send ridiculous.
    The only way pic goes is for me to restart phone 2-3 times then it will be sent.
    Don't get me wrong all the other features that the n5 has are great , but I tried to go with other apps to send pic but it won't work . I know for a fact that there's 3 of my friends that have n5 are having same problem with only sending pic to different numbers and carriers.

    Posted via the Android Central App
    02-22-2016 09:50 AM
  8. txgmom505's Avatar
    Need help crazy phone note 5

    Posted via the Android Central App
    02-22-2016 01:49 PM
  9. brodieb's Avatar
    Are you using the stock message app? I cannot send MMS with any app other than the Samsung one. Google Messenger works fine for SSM but not pictures.
    02-22-2016 01:59 PM
  10. txgmom505's Avatar
    I will try that one I will let you ,thank you

    Posted via the Android Central App
    02-22-2016 02:10 PM
  11. wookiee2cu's Avatar
    You mentioned that AT&T said you might need a micro cell tower, do you have low signal strength in your area when you are trying to send the pics? I experience low signal strength when I'm at my parents cabin and can't send pics, web is painfully slow, I'm lucky that I can even make a call.
    02-22-2016 05:08 PM
  12. michellebjohn's Avatar
    This happened to me on my T-mobile note 5 and I turned off WiFi calling and had no more issues.
    02-22-2016 09:20 PM
  13. txgmom505's Avatar
    I will try that , will let you know how it goes ,ty

    Posted via the Android Central App
    02-23-2016 02:22 AM
  14. txgmom505's Avatar
    Yes micro cell tower never help only to get 5 bars for phone but not help to send pic , now have so many drop calls.
    Other family has different phones no problems on theirs.

    Posted via the Android Central App
    02-23-2016 02:25 AM
  15. txgmom505's Avatar
    you were right google messenger didn`t work for pic
    02-24-2016 10:17 AM
  16. txgmom505's Avatar
    turn off WiFi calling did not work at all ,, drop calls all day yesterday tues. now wed. call out drop all my calls and they return my calls they thought something happen to me I said ; I`m fine its this darn phone N5
    02-24-2016 10:21 AM
  17. novice's Avatar
    I don't know if this will be of help to anyone but here goes. If I send a picture from the gallery via text message I just push share, designate the message app and it always goes straight through.

    However, if I extract something with my Spen and push share it takes me to that app but my picture or whatever is not there. I then have to push the back button 3 to 5 times (which takes me through various open apps) and I'm finally at a screen where my extracted material reappears. I then push share again, select the app I want and my stuff goes through. Confounding and probably doesn't address the problem under discussion. But until I stumbled upon the solution I couldn't send pictures and whatever via messaging, Twitter, etc.
    02-29-2016 12:07 AM

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