T-mobile Samsung Galaxy Note 7 Ordering /Shipping Information

[anon(782252)]

Wow thanks ordering right now , I want the black anyway

Good luck. Heck, you might end up getting it before anyone that already ordered lol.

 

[Almeuit]

Holy Jesus thats fast. I thought my 300mb was a lot. Wish I had Google fiber or something good where I live.

That is AT&T Gigapower.

 

[itsnotmeitsyou]

According to this if you get black or silver, you should.

https://forums.androidcentral.com/e....t-mobile.com%2Fshipping-dates&token=uscCAXo3

My account is showing backordered now and I ordered on the 12th. I don't know how they can have so much conflicting information. If I don't have shipping info on Thursday night I'm just going to cancel my order and go to the store Friday morning.

 

[anon(782252)]

Go play xbox

Great idea. Madden 17 hits EA Access on Thursday, so that will kill 10 hours.

 

[Blues Fan]

My account is showing backordered now and I ordered on the 12th. I don't know how they can have so much conflicting information. If I don't have shipping info on Thursday night I'm just going to cancel my order and go to the store Friday morning.

They have ships 8/18 to 8/19. You really think they would ship our phones the 19th and we get them later than release day? I'd be royally poed!!

 

[Kilroy672]

Well I'm off to bed. I'm giving up all hope for tonight. Maybe I'll see movement by morning. If not I guess it'll be Wednesday or Thursday before I get it.

Posted via the Android Central App

 

[nitroevo]

Also there is no guarantee that it will be available on launch day. It could be on back order since it appears to be in high demand. That is what happened in some locations when the note 4 came out (at least in my area).

Yeah so I'm not taking that chance.

 

[bacano22]

Good luck. Heck, you might end up getting it before anyone that already ordered lol.

Haha I'll keep y'all posted lol

 

[nitroevo]

Holy Jesus thats fast. I thought my 300mb was a lot. Wish I had Google fiber or something good where I live.

Comcast has 2gbps internet in my area but yeah..screw that price lol

 

[ILowry82]

People can take this for what it's worth. I preordered on the 9th. Got the text on Saturday that they will start packing up devices for shipping. I still have not received a tracking number. I called and spoke to three reps just to see what they would say. They all told me the same thing. NO ONE will receive their device earlier than others. All Note 7's that were preordered will be delivered on the 18th. We who preordered will get them one day prior to the general public. The reason that some have tracking and some don't is because they need to package and ship all preorders in batches. Once a batch is complete, it is being held until the night of the 17th. The reason people are getting charged is because they need that authorization prior to packing the device since they won't be able to find individual devices who's cards get declined. Once a device is packed, the buyer will be emailed a tracking number. They can't wait to send all those tracking numbers out at the same time because it would overload the system. This sounds legit to me but I'm sure people won't buy it. They will continue checking flights out of KY for the next 3 days.

 

[Victor Hernandez Jr]

Honestly the wait and all this repetitiveness is making what should be a fun experience horrible

 

[Victor Hernandez Jr]

And as soon as I wrote the Posta above I get an email from T-Mobile that my device is on the way LOL

 

[JSH2728]

People can take this for what it's worth. I preordered on the 9th. Got the text on Saturday that they will start packing up devices for shipping. I still have not received a tracking number. I called and spoke to three reps just to see what they would say. They all told me the same thing. NO ONE will receive their device earlier than others. All Note 7's that were preordered will be delivered on the 18th. We who preordered will get them one day prior to the general public. The reason that some have tracking and some don't is because they need to package and ship all preorders in batches. Once a batch is complete, it is being held until the night of the 17th. The reason people are getting charged is because they need that authorization prior to packing the device since they won't be able to find individual devices who's cards get declined. Once a device is packed, the buyer will be emailed a tracking number. They can't wait to send all those tracking numbers out at the same time because it would overload the system. This sounds legit to me but I'm sure people won't buy it. They will continue checking flights out of KY for the next 3 days.

Well I am beginning to think that's what's going on. Well Thursday delivery is still 1 day early. I'll take it. I have to go back to work Friday I would like time to play with it and setup my new account b4 I head to bed. I work 3rd shift so I sleep in the afternoon. So if it comes Friday I need to do all that b4 bed.

 

[bhatech]

Honestly the wait and all this repetitiveness is making what should be a fun experience horrible

Yep completely agree

 

[ILowry82]

And as soon as I wrote the Posta above I get an email from T-Mobile that my device is on the way LOL

When did you preorder? What color?

 

[importcraz]

Honestly the wait and all this repetitiveness is making what should be a fun experience horrible

Let be honest, I'm kinda just disappointed now. I was so use to tmo and their previous preorders. Now I don't even want the phone.

 

[importcraz]

And as soon as I wrote the Posta above I get an email from T-Mobile that my device is on the way LOL

Proof

 

[Victor Hernandez Jr]

August 3rd within the first 5 minutes pre-order started, I was aware of tracking since Saturday with ups my choice

 

[ILowry82]

Proof

I think he means he just got a tracking email from T-Mobile. I firmly believe no one will receive it before the 18th

 

[Brian Carnell]

Just my two cents -- this is a really good case of the dangers of creating false expectations during customer service.

I pre-ordered so I could get my phone delivered on the 19th. T-Mobile took my pre-order and all was good. I wasn't expecting to get the phone early.

But on Sunday T-Mobile sent me an email saying:

It's on the way!

Your order is on the way! Here are the details, including the tracking number.


SHIPPING
METHOD UPS Overnight​

So now I'm thinking "Bonus -- T-Mobile's going to show ship my phone to me early...I didn't expect that, but... awesome!"

Except, no. No UPS tracking update info and I assume ILowry82 is correct...the phone will actually come Thursday or Friday. The "It's on its way" merely mean that T-Mobile had finished its part of the shipping transaction on its end, presumably by handing off to UPS to start shipping on Wednesday or Thursday.

No way should T-Mobile send customers emails saying a phone is on its way via overnight shipping when what they really mean is it is sitting in a warehouse all ready to go and will be delivered at the end of the week.