1. elimyst's Avatar
    Title pretty much says it all, so I have no idea when I'm going to get my phone because they have no information on when they're supposed to receive any.

    Posted via the Android Central App
    08-19-2016 09:44 AM
  2. Ludatyk's Avatar
    Title pretty much says it all, so I have no idea when I'm going to get my phone because they have no information on when they're supposed to receive any.

    Posted via the Android Central App
    Couldn't you then cancel your order and take your luck at a local AT&T Store?
    08-19-2016 09:50 AM
  3. boufa's Avatar
    I wouldn't necessarily blame at&t. I seriously doubt the at&t sells the devices to best buy. The items come from samsung directly, or an importer. At&t only authorised best buy to sell the products and have access to their computers systems.
    08-19-2016 09:55 AM
  4. elimyst's Avatar
    I can't cancel the order and go to AT&T because the AT&T store doesn't have any because they were only shipping straight to the customers who pre-ordered. Also I am not willing to do the AT&T Next program I had to purchase the phone outright which I can only do through the Best Buy credit card because I'm not willing to drop $950 outright like that.

    Also, I would say it is AT&Ts fault considering Best Buy received phones for all of the other carriers just not AT&T

    Posted via the Android Central App
    08-19-2016 10:00 AM
  5. ooda's Avatar
    AT&T store and Best Buy both say this is an AT&T issue. In my area, no Black or Blue phones have been shipped to the stores. Not even the pre-orders that were promised for pick-up on launch day. Neither AT&T store or Best Buy had any idea when the phones would arrive. Best Buy could tell me it was not on their official truck for today, but that if it was drop shipped they would not get a notice, they would just show up.

    AT&T handles the distribution of the phones to both locations. No Best Buy or AT&T store in large radius had received them.
    08-19-2016 10:17 AM
  6. TheIowaKid's Avatar
    Came here to reaffirm what others are saying. I was the first person to pre-order at my local best buy and they said they have received ZERO black models, and they have no idea when any are coming. They blamed at&t, not Samsung FWIW.
    08-19-2016 10:21 AM
  7. duke1231's Avatar
    I'm in Vermont, and got the same thing this morning. I walked in and the lady had a list, which our names, and so nope, ATT hasn't dropped any off yet, but that we usually get two drops a day, and that I should receive an email when it's ready to be picked up. Not to be an entitled baby, but there is no reason for ATT to drag their feed, just sounds like **** poor logistics planning. I also got the Onyx black.
    ooda likes this.
    08-19-2016 10:40 AM
  8. elimyst's Avatar
    After paying 950$ for the phone I don't think of it as "entitlement" to simply do their job and ship the phone out so it's there to fulfill the pre-order. The point of the pre-order is make sure you get one when it comes out. If it shows up after the release then there really wasn't a reason to bother with pre-ordering.

    They made sure to ship their direct customers phones out on time.

    In all honesty they were probably making sure they had time to add extra bloatware

    Posted via the Android Central App
    ladyc0524 likes this.
    08-19-2016 10:48 AM
  9. duke1231's Avatar
    Lol! I'm sorry, I was just calling myself entitled, and your right when you spend that much on a phone that you pre-ordered, you expect it there when they open.
    08-19-2016 11:22 AM
  10. dprice95's Avatar
    Costco told me they weren't doing preorders, but they would have some launch day. I went there today, and nothing, and no idea when they might get any. Also went to or called several Best Buys, Sam's Club, Target and an ATT store, and none of them had any. Oh well, maybe I'll just wait and see on the Nexus...
    08-19-2016 11:32 AM
  11. wildcard30's Avatar
    Just left Best Buy after waiting an hour to be told it might be in the 3:00 shipment. Blue Coral At&t

    Posted via the Android Central App
    w7sg likes this.
    08-19-2016 11:32 AM
  12. Cowboy8467's Avatar
    Someone posted in another thread that they were told that ATT phones being sent to Best Buy were delayed until October 3rd. If that's the case I'm cancelling my preorder.
    08-19-2016 11:35 AM
  13. duke1231's Avatar
    Lol! Yup!
    08-19-2016 12:21 PM
  14. Blues Fan's Avatar
    After paying 950$ for the phone I don't think of it as "entitlement" to simply do their job and ship the phone out so it's there to fulfill the pre-order. The point of the pre-order is make sure you get one when it comes out. If it shows up after the release then there really wasn't a reason to bother with pre-ordering.

    They made sure to ship their direct customers phones out on time.

    In all honesty they were probably making sure they had time to add extra bloatware

    Posted via the Android Central App
    Wow, 950??? Mine with tax and the stupid $20 feel Tomobile charges still came out to $930.
    08-19-2016 12:28 PM
  15. elimyst's Avatar
    Wow, 950??? Mine with tax and the stupid $20 feel Tomobile charges still came out to $930.
    the song with 879 99 and then taxes bring it to 950.

    I actually just called the Best Buy that I pre-ordered from and they're supposed to call me back in a few minutes to see if they have any of the silver spares in stock and if they do I'm going to cancel and get that one instead of the black.

    Posted via the Android Central App
    08-19-2016 12:31 PM
  16. ooda's Avatar
    The Best Buy in my area received the pre-order shipment (for in-store delivery) about 90 minutes ago. It is available for pick-up. Black AT&T version.
    duke1231 likes this.
    08-19-2016 01:10 PM
  17. duke1231's Avatar
    My Best Buy said they will call me back ATT has created a mess!
    08-19-2016 01:25 PM
  18. sunny wireless's Avatar
    Same experience at my local Best Buy today. I was told they have no idea when the AT&T versions in blk & blue are coming. Very disappointed at this situation. First world problems.
    08-19-2016 11:47 PM
  19. Lobwedgephil's Avatar
    I really think its the At&t boxes that have made this difference. My best buy had plenty of stock of all other carriers, and only silver at&t. But more seem to be trickling in on At&t.com, so I assume they are getting their reboxing done.
    08-19-2016 11:59 PM
  20. guinnkevinr01's Avatar
    Att online is only showing silver in the Los Angeles area as being in stock locally. I keep almost pulling the trigger on silver but I'd be bummed if I didn't wait for the black one to be in stock.
    08-20-2016 12:10 AM
  21. Lobwedgephil's Avatar
    Att online is only showing silver in the Los Angeles area as being in stock locally. I keep almost pulling the trigger on silver but I'd be bummed if I didn't wait for the black one to be in stock.
    Man I was really close twice today, luckily found At&t store with black stock, ordered and picking up tomorrow. I just couldn't handle how shiny silver was, for me.
    08-20-2016 12:15 AM
  22. StayFly's Avatar
    Same thing almost happened to me but I checked on the best buy website to see what colors each store would have in stock. The best buy by my house had three at&t blue corals in. My pre order is still pending by my job.
    Attached Thumbnails AT&T didn't bother sending any supplies to fill pre-orders to the Local Best Buy-img_2129.jpg  
    08-20-2016 12:42 AM
  23. sunny wireless's Avatar
    I found a blk att version at a best buy that's an hr away so I changed my pickup location to that one. Still upset at this mess but I'll make the drive.
    08-20-2016 08:21 AM

Similar Threads

  1. Camera sometimes does not save the last picture taken
    By AlphaVictor87 in forum Samsung Galaxy S7 edge
    Replies: 9
    Last Post: Yesterday, 05:57 PM
  2. Best battery option
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-26-2016, 09:40 AM
  3. How long do i need to charge a new Samsung J5 6 ??
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-26-2016, 05:10 AM
  4. Replies: 1
    Last Post: 08-26-2016, 05:10 AM
  5. Advice please. About to purchase the Moto X Pure at Best Buy
    By Dconn1975 in forum Moto X Pure Edition
    Replies: 8
    Last Post: 08-21-2016, 05:44 PM
LINK TO POST COPIED TO CLIPBOARD