Man you are a whiney entitled baby. There are so many more important things in life that this doesn't even register.
No one will dispute you there, least of all me. And I didn’t have much going on this weekend so there was plenty of time to stew and fulfill the time honored tradition of going full Ragefest 2016 on the internet.
If when I went in and handed them my phone, handled last by the worker putting it in the box right before they jumped off the factory roof, and they said, “certainly sir, that will be $35 for a restocking fee,” I would have said, “really...fine,” and be done with it.
If they had said, “we don’t have any memory cards, and we honestly don’t know when we will,” I actually might have kept the phone and waited till the card came, or I at least wouldn’t have left initially with the phone. I’m actually thinking about still getting the phone directly just from AT&T after I calm down a bit, even if it’s after the promotion which I think ends the 28th. I don’t know, maybe I should wait and see what the new Google phones are like, just so every time I pick up my phone I don’t have a flashback and freak out. Also I was intending to that day to buy one of those Samsung 65” 4K’s they have on sale right now, but now I’m of course, not. That’s not important, though, ramble on.
If they had initially said, “We have memory cards, but we won’t or don’t know if we can sell you one, and when you go to another store they’re going to be really confused as to why we won’t sell it to you,” I would probably be pissed, but just like normal pissed. Instead it was more like, “Here’s a memory card, all your wishes and dreams have come true, let’s set up that phone of yours, oh wait, you can’t have it, sucks to be you, still want to return it, that will be $35.”
If they had said, “Wow you must be kinda pissed, let’s expeditiously process that phone return so you can go home and beat on a tree with a 8-iron,” instead of “at Best Buy Mobile we don’t seem to know how to process a return on a phone so GTFO, and we absolutely aren’t lying but just happen to be morons,” I still yes, to be honest, would hate them like I hate my neighbor’s labradoodle.
But they did all that ****. Were they dishonest? I don’t know, they definitely didn’t tell me the truth. If they’re not dishonest, then they’re too stupid to know what they have, will have, can sell, or how to take back what they used to have.
Them not getting memory cards for everybody sucks. Some things are out of their control; I understand that, but putting me through 3 hours of their horse****, then still wanting their $35 just in case I missed the point of how they can pretty much do whatever they want no matter how they treat their customers, is what yes, brought me to this state.