1. jadenerd's Avatar
    I'm not sure if its some setting that I changed or not. Had the phone since Friday and I'm pretty sure it worked in the beginning. Now the only was I can come out of the Always On mode is to press the power button. I called Samsung and they think something is wrong with the phone and I should send it in for repair. I reset set all of my settings before I do that. Any thoughts? Thanks!
    09-24-2017 11:55 PM
  2. Russel Shouse's Avatar
    just checked mine and it works fine, it is a long press to activate it, and it takes me to the lock screen. the only change i made was i don't have the home screen square showing.
    jadenerd likes this.
    09-25-2017 12:01 AM
  3. jadenerd's Avatar
    Thanks, Russell, for the speedy answer, which took me back to settings and I found the answer. It's hidden in Display-->Naviagation Bar-->Unlock with home button. Saves my phone a trip back to Samsung. I think it's easier for the reps to request the phone be sent back then to try to find the appropriate settings.
    09-25-2017 12:31 AM

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