03-16-2019 07:26 PM
32 12
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  1. wookiee2cu's Avatar
    Quick question, I'm using Nova Launcher and it appears I can only open Samsung Pay by swiping from the very bottom up on the lock screen only, is any one else seeing this? On my S9+ I could do it on the lock screen and when my phone was unlocked as well but now it seems it's only on the lock screen. Just wondering if I'm missing something, thanks!
    03-07-2019 08:43 AM
  2. djlee0314's Avatar
    Quick question, I'm using Nova Launcher and it appears I can only open Samsung Pay by swiping from the very bottom up on the lock screen only, is any one else seeing this? On my S9+ I could do it on the lock screen and when my phone was unlocked as well but now it seems it's only on the lock screen. Just wondering if I'm missing something, thanks!
    I'm using Nova as well. Go into the actual Samsung Pay app, then go to settings, then Favorite Cards and you should see options there. Hope that helps!
    Attached Thumbnails Launching Samsung Pay-5385.jpg  
    libra89 likes this.
    03-07-2019 09:30 AM
  3. Lobwedgephil's Avatar
    You can remap your Bixby button to launch Samsung Pay.
    03-07-2019 09:35 AM
  4. WizeGuyDezignz's Avatar
    You can remap your Bixby button to launch Samsung Pay.
    How?
    03-07-2019 09:36 AM
  5. Lobwedgephil's Avatar
    03-07-2019 09:40 AM
  6. wookiee2cu's Avatar
    I'm using Nova as well. Go into the actual Samsung Pay app, then go to settings, then Favorite Cards and you should see options there. Hope that helps!
    Thanks for that, I did have all of the settings turned on, I couldn't even see the gray bar that hovers at the bottom of the screen. I reset the app and now it appear to be working although I have to place almost my entire thumb on the very bottom and swipe up to get it to launch. On the S9+ I could just used the tip of my thumb to launch it, maybe it will get better with more use.
    03-07-2019 11:19 AM
  7. wookiee2cu's Avatar
    Don't know what the deal is but the gray bar to launch samsung pay at the bottom keeps disappearing from my home screen. As a work around I have it launching with guestures in Nova Launcher settings... maybe a bug with using Nova as my launcher?
    03-07-2019 03:11 PM
  8. bradcnyc's Avatar
    I have exactly the same problem. I can get the bar to come back by doing what djlee0314 suggests above - but it disappears again shortly thereafter. Hopefully Nova will fix..
    03-08-2019 01:46 PM
  9. wookiee2cu's Avatar
    I have exactly the same problem. I can get the bar to come back by doing what djlee0314 suggests above - but it disappears again shortly thereafter. Hopefully Nova will fix..
    Thanks for replying, at least I know it's not an issue with my phone and just a bug.
    03-08-2019 01:52 PM
  10. Bionic_Pags's Avatar
    I have exactly the same problem. I can get the bar to come back by doing what djlee0314 suggests above - but it disappears again shortly thereafter. Hopefully Nova will fix..
    Same problem here as well! I think it started right after the newest Nova Prime update. S10+ here.
    03-10-2019 05:55 PM
  11. felloffthetruck's Avatar
    Is this problem only with Nova or also with One UI?
    03-10-2019 06:02 PM
  12. knowledge775's Avatar
    I launch Samsung Pay from the AOD with Nova launcher
    03-10-2019 06:08 PM
  13. lindajm22's Avatar
    I am using Nova and just tested this and I am not seeing this happen if I put Samsung Pay on the home screen. I can't use it there though because it messes with the new navigation gestures from the home screen so I have it turned off, it kept opening SP when I meant to go Home. So I don't think it's a Nova issue.
    03-10-2019 06:14 PM
  14. luxaflex's Avatar
    I am using Nova and just tested this and I am not seeing this happen if I put Samsung Pay on the home screen. I can't use it there though because it messes with the new navigation gestures from the home screen so I have it turned off, it kept opening SP when I meant to go Home. So I don't think it's a Nova issue.
    It looks like the swipe up card disappears after you push the "|||" at the bottom. I use Nova as well and just upgraded to Beta but still same issue as well.
    Extra annoying as the dock often disappears each time you swipe up. Any clue how:

    1. You stop the dock from disappearing in Nova when swiping up?
    2. How we can keep the credit card tab at the bottom from disappearing after you push "|||"
    03-10-2019 06:51 PM
  15. Bionic_Pags's Avatar
    So I just received a message back from Nova, as I emailed them about the issue... They state this is an issue on all 3rd party launchers that Samsung needs to fix... Must be with their new One UI... I doubt we'll be seeing that fix any time soon...Launching Samsung Pay-screenshot_20190310-195426_gmail.jpg
    03-10-2019 06:58 PM
  16. lindajm22's Avatar
    It looks like the swipe up card disappears after you push the "|||" at the bottom. I use Nova as well and just upgraded to Beta but still same issue as well.
    Extra annoying as the dock often disappears each time you swipe up. Any clue how:

    1. You stop the dock from disappearing in Nova when swiping up?
    2. How we can keep the credit card tab at the bottom from disappearing after you push "|||"
    I totally see what you are saying now! I use navigation gestures so I didn't see it.

    But there are ways to get around it that are just as convenient to open Samsumg Pay as it is from the home screen. I mapped a button press of the Bixby button to open it and it's so convenient. And you can still use it as a swipe up from the screen off and the lock screen. At least until it's fixed, if ever.
    03-10-2019 07:11 PM
  17. luxaflex's Avatar
    I totally see what you are saying now! I use navigation gestures so I didn't see it.

    But there are ways to get around it that are just as convenient to open Samsumg Pay as it is from the home screen. I mapped a button press of the Bixby button to open it and it's so convenient. And you can still use it as a swipe up from the screen off and the lock screen. At least until it's fixed, if ever.
    Good point from lock screen it still works.
    I also changed Bixby to Pay using specific credit card.
    Anyone know how you stop dock from disappearing when swiping up on Nova?
    03-10-2019 07:15 PM
  18. lindajm22's Avatar
    Good point from lock screen it still works.
    I also changed Bixby to Pay using specific credit card.
    Anyone know how you stop dock from disappearing when swiping up on Nova?
    What do you have assigned to the swipe up gesture in your Nova settings? I'm guessing you have "toggle dock" there.
    03-10-2019 07:35 PM
  19. luxaflex's Avatar
    What do you have assigned to the swipe up gesture in your Nova settings? I'm guessing you have "toggle dock" there.
    Ha, good thinking but unfortunately I do not. Have all the swipes set to None.
    If I swipe up from the center of bottom task bar "O" the Dock disappears and I have to go back into settings to toggle it back on. Any suggestions?
    03-10-2019 07:47 PM
  20. lindajm22's Avatar
    Do you have any settings enabled under "advanced" in the Nova dock settings? It's at the bottom.
    03-10-2019 08:12 PM
  21. luxaflex's Avatar
    Do you have any settings enabled under "advanced" in the Nova dock settings? It's at the bottom.
    No, none.
    I have lock layout enabled in advanced from main menu, but none from advanced in dock sub-menu.
    03-10-2019 08:20 PM
  22. lindajm22's Avatar
    No, none.
    I have lock layout enabled in advanced from main menu, but none from advanced in dock sub-menu.
    Sorry, I don't have a sweet clue then. If I find something I'll let you know.
    03-10-2019 08:32 PM
  23. robber's Avatar
    So I just received a message back from Nova, as I emailed them about the issue... They state this is an issue on all 3rd party launchers that Samsung needs to fix... Must be with their new One UI... I doubt we'll be seeing that fix any time soon...Click image for larger version. 

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    Samsung Pay is a revenue generation stream for Samsung and I would think that they would want this fixed ASAP. This was annoying the hell out of me, happy to see the issue explained here. Finger crossed!
    03-10-2019 08:41 PM
  24. Bionic_Pags's Avatar
    Samsung Pay is a revenue generation stream for Samsung and I would think that they would want this fixed ASAP. This was annoying the hell out of me, happy to see the issue explained here. Finger crossed!
    Hope you're right, but Samsung is also very stubborn when it comes to their own ecosystem... Samsung Pay is still very usable, just not as convenient with this issue using a 3rd party launcher... Don't think they'll make it priority... Just playing devil's advocate here, but I hope they address it soon as well
    03-10-2019 08:53 PM
  25. robber's Avatar
    Hope you're right, but Samsung is also very stubborn when it comes to their own ecosystem... Samsung Pay is still very usable, just not as convenient with this issue using a 3rd party launcher... Don't think they'll make it priority... Just playing devil's advocate here, but I hope they address it soon as well
    You very well may be right!
    03-11-2019 07:52 AM
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