Is this a defect on the screen?

[uclabruin98]

Just picked up my S10+ yesterday and today I notice that one pixel is "stuck" on a blue color. It is especially visible when in night mode or on darker colors but hard to see when the screen is white.

I'm guessing its a problem with the screen..but i'm just double checking if anyone else had a similar pixel issue before I go through the hassle of exchanging it.

 

[jcp007]

Didn't have this issue with my GS10+.

 

[mustang7757]

don't have the issue either, you can see in dialer app *#0*# see in the menu test colors out and maybe get it back to normal otherwise needs a replacement.

 

[uclabruin98]

Yeah, looks like it's a bad pixel. It looks like a blue dot that always there.
Guess I'll have to exchange, sigh...

 

[wricu01]

Take it bad asap

 

[felloffthetruck]

You got a picture?

 

[uclabruin98]

If you look right above the "B" in Bixby and see that greenish dot. That pixel stays that same color on any screen. It's like the pixel is stuck. It's very small but if anyone's paying this much for a phone, then I expect perfection. Lol

Luckily I work at Costco, where I bought the phone from. So I talked to them today and they ordered me a new one. But what a hassle.

 

[arunma]

Sorry to hear that. I've had issues with stuck pixels when buying laptops online, but never with a Samsung phone. You'd think this wouldn't happen given that Samsung manufactures their own OLED displays. Glad you could get a replacement though!