My phone unlocks on incoming call

[Android Central Question]

Hi, my s10e unlocks the screen on all incoming calls. This happens if i swipe the screen, answer through ear buds or even through my G3 watch. The problem is that if it's in my pocket it hangs up on the caller. Any ideas on how to stop it unlocking on incoming calls ?

 

[Sandeepkashyap]

First, you need to make sure proximity sensor is turned on. Go to Phone > Call settings > check Auto screen off during calls. With the proximity sensor turned on, your phone will automatically lock (turn off) the touch screen when you hold it near your face.