03-09-2019 06:04 PM
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tools
  1. AC Question's Avatar
    This is a nasty one. Started getting the message about problems communicating with Google Servers last week. Plenty of hits search for this, and none of the workarounds are helping me out.

    1. Removed the Google Account and tried to re-add
    2. Cleared all Google app caches and forced stop.
    3. Ensured the Date/Time is set correctly
    4. Tried with various accounts .... same thing
    5. 2 Step not enabled
    6. Non-rooted device. Hosts file looks clean (only localhost entry)
    7. Not going to reset to factory since I have seen others state the problem persists even after the reset.
    8. The network connectivity is fine, browsing to Gmail, Account, Play Store works fine.
    I am at a complete loss as to why this is happening. Does anyone have any other things to try?

    Thx
    03-24-2015 12:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried different wi-fi networks? Does this happen on both wi-fi and mobile data?
    03-24-2015 03:35 PM
  3. JayBee63's Avatar
    It happens regardless of network. Wifi .... Mobile. The phone is able to do everything else via whatever network it is connected to. This is purely a communication issue with Google Account.
    03-24-2015 06:33 PM
  4. B. Diddy's Avatar
    Sorry, but this is a recurring issue that I've never quite figured out, apart from checking on multiple wi-fi networks, and some of the other things you've tried. Sometimes it's a server issue on Google's side, so it's worth waiting a day or two and seeing if it sorts itself out.
    03-25-2015 01:25 AM
  5. JayBee63's Avatar
    Thanks B. Diddy. Been two weeks now. Nothing has changed after several attempts to rectify. This is a serious failure considering the amount of posts I see with folks having the same issue and still left hanging after trying all of the things listed in my original post and with no resolution in sight (for years). Leaves a very sour Android taste and makes the device essentially useless from a smartphone perspective.
    03-25-2015 08:47 AM
  6. B. Diddy's Avatar
    Try calling Google's customer service: 650-253-0000
    03-25-2015 10:34 AM
  7. JayBee63's Avatar
    I figured it out.

    In short, I needed to reinstall Google Play Services

    In your device ...

    • Go to Settings > Security > Check Unknown sources
    • Head over to apkmirror (apkmirror dot com /apk/google-inc/google-play-services) **I can't post links so you can figure that part out** and get the version of Google Play Services that is applicable to the version of Android that you have on your device.
    • Install
    • reverse step 1 once finished

    This worked for me.
    04-30-2015 10:48 AM
  8. Shehryar Ahmed's Avatar
    I FIXED this issue fortunately (Tags Account Action required, Couldnt sign in Google cant communicate with servers try again etc )'
    Note: You will be needed a rooted android device.
    1. Remove your google account.
    2. Download root explorer apk by googling it and install it to your device.
    3. Open root explorer first mount it as read and write (you can see the mount option from root explorer main window clearly) and move on to
    this directory (system>etc>long press hosts and select "open in text editor ")
    4. Then erase everything there and type following .
    127.0.0.1 localhost
    #127.185.66.4 android.clients.google.com
    5. Save it and by touching 3 dots on top right corner then save and exit
    6. Now if u have not google play services installed (You can check it in settings>Application manager) then download apk by
    googling(Google play services apk for android 4.4/5.0 or for whatever version you are on) .
    7.Once installed simply go to settings>add account>google account and you will be able sign in normally.And wont receive any error
    messages.
    don't forget to say thanks.
    Have a nice day
    08-01-2015 05:24 AM
  9. Don Newburn's Avatar
    Such a newbie myself, don't feel qual'd to answer this BUT I have a new ZTE Z5S purchased from a Chunese vendor (Geekbuying) that gives me the same msg out of the box. I found one possiblity but I don't know if user can do anything to correct it. Unde security the big red X comes up and tells me that "This certificate has an invalid date" At the bottom of this page is says: Validity: issued on 8/26/2015..I received the phone on 8/19/2016. Dunno if this helps. It didn't give me anything to work with.
    09-15-2015 06:07 PM
  10. Earlako's Avatar
    didnt work
    12-02-2015 04:06 AM
  11. Demonlord 6's Avatar
    I FIXED this issue fortunately (Tags Account Action required, Couldnt sign in Google cant communicate with servers try again etc )'
    Note: You will be needed a rooted android device.
    1. Remove your google account.
    2. Download root explorer apk by googling it and install it to your device.
    3. Open root explorer first mount it as read and write (you can see the mount option from root explorer main window clearly) and move on to
    this directory (system>etc>long press hosts and select "open in text editor ")
    4. Then erase everything there and type following .
    127.0.0.1 localhost
    #127.185.66.4 android.clients.google.com
    5. Save it and by touching 3 dots on top right corner then save and exit
    6. Now if u have not google play services installed (You can check it in settings>Application manager) then download apk by
    googling(Google play services apk for android 4.4/5.0 or for whatever version you are on) .
    7.Once installed simply go to settings>add account>google account and you will be able sign in normally.And wont receive any error
    messages.
    don't forget to say thanks.
    Have a nice day
    Thank you so much you just save me from a hard reset !
    To think a single file could cause so much trouble..
    Jamie_Askew and Lordzkush like this.
    12-13-2015 06:27 PM
  12. Isaac fraser's Avatar
    What I found is that if you have a rooted device I fixed my problem by getting a root explore app from aptoide that u can download off your browser and then on my root explore app I went to system then ect then hosts and deleted hosts this also works for most problems that have to do with google play.
    01-06-2016 08:32 PM
  13. Isaac fraser's Avatar
    Try what I said down at the bottom
    01-06-2016 08:34 PM
  14. lazyboy1805's Avatar
    Thanks a ton bhai It worked like a charm
    02-15-2016 01:05 PM
  15. IntelexGaming's Avatar
    im sorry, i cant find "long press hosts"
    02-29-2016 05:11 PM
  16. IntelexGaming's Avatar
    I dont know how you man thank you thank you thank you!!!!!!!!!!!!!!!!!!!!!!
    02-29-2016 05:13 PM
  17. Jamie_Askew's Avatar
    Thank you so much!
    02-29-2016 07:19 PM
  18. Bipin31's Avatar
    Thank you.! this works, only thing a new user needs to take care is the device must be rooted and you should be doing this as a super user else it wi not allow you to edit the host file.

    Thanks,
    Bipin
    04-02-2016 02:17 AM
  19. motasem jordan's Avatar
    thank you so much... you are a legend ...
    04-14-2016 05:43 PM
  20. Lordzkush's Avatar
    THIS saved me froma hard reset as well , this actually worked , i dont evn know how , at first i thought the " # " sign was a typo , then i said let me try and it actually worked, cant beleive how yu figured how to ypass the google server , DUDE THANKKK YOU if you are reding this smart decision. follow through dude.
    04-19-2016 10:02 PM
  21. Nicholas Perreault's Avatar
    Holy **** the hosts thing was the only think that worked!!! Thank you so much!
    05-01-2016 12:57 AM
  22. A Williams7's Avatar
    Installing Google play services apk solution worked for me after 5hrs of attempting my own troubleshooting, I'd removed the google account more than once tried factory resets etc was on the verge of pulling my hair out. So I just want to say a Big Thank You! I can relax and enjoy the rest of my evening.
    05-02-2016 05:08 PM
  23. axcel lopez's Avatar
    V70 tablet communicating Google problem how to fix
    05-03-2016 12:16 PM
  24. axcel lopez's Avatar
    Can you help me
    05-03-2016 12:18 PM
  25. Evina's Avatar
    I FIXED this issue fortunately (Tags Account Action required, Couldnt sign in Google cant communicate with servers try again etc )'
    Note: You will be needed a rooted android device.
    1. Remove your google account.
    2. Download root explorer apk by googling it and install it to your device.
    3. Open root explorer first mount it as read and write (you can see the mount option from root explorer main window clearly) and move on to
    this directory (system>etc>long press hosts and select "open in text editor ")
    4. Then erase everything there and type following .
    127.0.0.1 localhost
    #127.185.66.4 android.clients.google.com
    5. Save it and by touching 3 dots on top right corner then save and exit
    6. Now if u have not google play services installed (You can check it in settings>Application manager) then download apk by
    googling(Google play services apk for android 4.4/5.0 or for whatever version you are on) .
    7.Once installed simply go to settings>add account>google account and you will be able sign in normally.And wont receive any error
    messages.
    don't forget to say thanks.
    Have a nice day


    I tried this twice and still did not work. I did each step making sure to save it. It didn't save and I'm still having the same problem.
    Manan Reshi likes this.
    05-08-2016 05:10 PM
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