Don't update to 4.3

[jonpride]

So this morning I updated my active from 4.2.2 to 4.3. After it downloaded and booted a couple times, I no longer had cell service. I thought there might have been an error on the install so rebooted the phone...nothing. I took the simchip and battery out for a couple minutes and then rebooted...nothing. I then tried a hard reset and ....nothing.

I then went into an AT&T store thinking my simchip died and asked for a replacement simchip. Powered the phone down, removed the battery and old simchip, replaced it with new one, turned the phone back on and.... Yup, nothing. Called tech support and they said that the update probably burned out the simchip reader! Huh! How is that possible? They said that there have been a couple instances with this happening. Does anyone at AT&T check these updates before throwing them out to the public? So now I have a crappy prepaid phone until my replacement phone arrives midweek. Can't wait to see this one fry once I update it too.

Just be cautious and make sure you back up you contacts and stuff to the cloud in case you run into my situation.

 

[Golfdriver97]

So this morning I updated my active from 4.2.2 to 4.3. After it downloaded and booted a couple times, I no longer had cell service. I thought there might have been an error on the install so rebooted the phone...nothing. I took the simchip and battery out for a couple minutes and then rebooted...nothing. I then tried a hard reset and ....nothing.

I then went into an AT&T store thinking my simchip died and asked for a replacement simchip. Powered the phone down, removed the battery and old simchip, replaced it with new one, turned the phone back on and.... Yup, nothing. Called tech support and they said that the update probably burned out the simchip reader! Huh! How is that possible? They said that there have been a couple instances with this happening. Does anyone at AT&T check these updates before throwing them out to the public? So now I have a crappy prepaid phone until my replacement phone arrives midweek. Can't wait to see this one fry once I update it too.

Just be cautious and make sure you back up you contacts and stuff to the cloud in case you run into my situation.

Welcome to the forums.
Bummer this happened. I don't think I have heard of anything like this before. Doesn't mean it isn't possible.

 

[jfe58]

So far, it's working fine for me. The only "issue" is that Knox Security app. It may be something I have to live with.

 

[moody1940]

Updated my phone yesterday to 4.3 and have no problems so far

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[metle_geek]

No mk2 has a locked boot loader and you will loose root

from my wonderfully rooted gs4 woot

 

[jfe58]

So far, it's working fine for me. The only "issue" is that Knox Security app. It may be something I have to live with.

I forgot to mention I am not rooted.

 

[metle_geek]

Honestly I'm pretty sure it was a kernel screw up and no the only testing at&t does is make sure their bloat ware is a system file and try their best to lock it down

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[tygemb]

Same thing happened to my prepaid galaxy s4 active. It updated an now it won't read the sim card.

Posted via Android Central App

 

[tygemb]

Has anyone found a solution to this? I would really appreciate it.

Posted via Android Central App

 

[crazycrew]

I now have terrible wifi range after the update. The.range has significantly reduced and I.always get a pop up message saying "your internet connection is unstable" wish I hadn't updated

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[srhwhite]

I have the same wifi problem. Is there a way to fix it? I hate this update, absolutely hate it! It also messed with my keyboard in that it made texting a little harder and it took away some of the symbols. So is there a fix to the wifi issue and the keyboard?

 

[Obeg]

4.3 update took my favorite phone ever to my most hated phone ever. It has ruined my phone.
The WiFi is terrible now, constantly giving me the "unstable" error. I have to recycle the WiFi to get it to work again for a few minutes.

But my biggest complaint is it has ruined the GPS. It took a phone that I used to rave to my friends and family about a GPS that would lock on inside of a building to one that will not stay connected. I am a runner and use my phone EXTENSIVELY for tracking my runs. It is my primary use of the phone beyond email. And now it is is useless. In a 6 mile run yesterday, it lost connection a dozen times! I have to run with the phone in my hand and when it quits tracking, recycle the GPS. Its horrible and frustrating.

To add insult to injury, with this update there is now known way (yet) to root the phone so I am stuck. No way to downgrade and no way to upgrade. It has made me VERY sour on ATT and Samsung - and this from someone who has bought 3 Samsung phones (4 if you count the one I dropped on a volcano), my family has Samsung phones, we have 4 Samsung tablets, 2 TVs and a laptop! All that goodwill lost with one freaking update!

 

[crazycrew]

I agree obeg! Made me hate the phone! Going back to iPhone when the 6 is released !

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[crazycrew]

Anymore info on this?

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[Knightro829]

Also curious if there have been any updates or workarounds on these issues...experiencing both the Wi-Fi range and the GPS issues that have been noted (and as a runner, the GPS issue is particularly annoying).

 

[metle_geek]

4.3 update took my favorite phone ever to my most hated phone ever. It has ruined my phone.
The WiFi is terrible now, constantly giving me the "unstable" error. I have to recycle the WiFi to get it to work again for a few minutes.

But my biggest complaint is it has ruined the GPS. It took a phone that I used to rave to my friends and family about a GPS that would lock on inside of a building to one that will not stay connected. I am a runner and use my phone EXTENSIVELY for tracking my runs. It is my primary use of the phone beyond email. And now it is is useless. In a 6 mile run yesterday, it lost connection a dozen times! I have to run with the phone in my hand and when it quits tracking, recycle the GPS. Its horrible and frustrating.

To add insult to injury, with this update there is now known way (yet) to root the phone so I am stuck. No way to downgrade and no way to upgrade. It has made me VERY sour on ATT and Samsung - and this from someone who has bought 3 Samsung phones (4 if you count the one I dropped on a volcano), my family has Samsung phones, we have 4 Samsung tablets, 2 TVs and a laptop! All that goodwill lost with one freaking update!

I found this in a router forum and it seems to be true on 4.3 samsung phones don't play well with wpa/wpa2 encryption try making a guest portal with a different encryption it seems to work and pages load faster as its not having to decrypt as much so it compiles the data faster therefore giving you more reliable wifi and faster data rates to prove a point make a guest portal Un encrypted and if it's stable and fast when you encrypt it you'll be pleasantly surprised

Also if your on kit kat there is a way to root doesn't void warranty as its all official samsung modems your flashing it partially downgrades back to mk2 (4.3) and you can flash a pre rooted kit kat rom you can get a themed look or fully stock pm me for details as I can point you into the rite direction
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[metle_geek]

Also curious if there have been any updates or workarounds on these issues...experiencing both the Wi-Fi range and the GPS issues that have been noted (and as a runner, the GPS issue is particularly annoying).

Try my wifi solution above but there is an application called GPS tool box I used to use it with my HTC phones Idk if it's updated or not but in location do you have the cellular signal ticked as well?? It helps triangulate your location with the towers as it pings the nearest 3 and that meta data helps the GPS pinpoint your location more accurately and faster

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[crazycrew]

How do I do this guest portal deal?

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[metle_geek]

How do I do this guest portal deal?

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You have to look up that in your routers firm ware you have to access that interface where you set your password


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[crazycrew]

OMG. I'm so lost! I have no clue where to even start

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