1. Monster Madness's Avatar
    This happend when i upgrade my phone to lollipop by accident..the screen start to(idk how to explain)glitch..the screen is mixing with some other apps like instagram and whatsapp..so like when i use youtube i can still see the whatsapp and instagram..the screen is like transparent and you can see other apps that u already open..im sorry..i kmow my english is so bad..i hope someone understand cause its really bugging me off..pls help me idk what to do

    Posted via the Android Central App
    12-17-2015 12:16 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition, which won't erase any personal data: http://support.t-mobile.com/docs/DOC-5744
    Monster Madness likes this.
    12-17-2015 11:57 PM
  3. Monster Madness's Avatar
    Thanks sir..it work but there are still some part of the screen that still glitch like at the status bar area

    Posted via the Android Central App
    12-18-2015 02:47 AM
  4. B. Diddy's Avatar
    Can you show us a screenshot of what that looks like? http://forums.androidcentral.com/amb...d-central.html

    See if it persists in Safe Mode: https://support.t-mobile.com/docs/DOC-11724
    Monster Madness likes this.
    12-18-2015 09:59 PM
  5. Monster Madness's Avatar
    Idk if you can see it or not

    Posted via the Android Central App
    Attached Thumbnails Screen problem on my samsung s4 active-screenshot_2015-12-19-12-42-13.jpg  
    12-18-2015 10:43 PM
  6. Monster Madness's Avatar
    wait...i dont think you can see it..

    Posted via the Android Central App
    12-18-2015 10:46 PM
  7. Monster Madness's Avatar
    I think i need to change my screen cause I think it got burnt

    Posted via the Android Central App
    12-18-2015 10:48 PM
  8. Monster Madness's Avatar
    My screenshot cant capture the glitch..i send the ss to my other phone and there is no glitch on the ss picture...do you think my screen got burnt?

    Posted via the Android Central App
    12-18-2015 10:54 PM
  9. B. Diddy's Avatar
    Is the ghost image you see the same all the time? If so, then it sounds like screen burn-in, but this doesn't quite make sense, since that phone uses an LCD screen (burn-in usually happens with AMOLED). Try taking a picture of the phone screen with another device, and post that picture.
    12-19-2015 12:07 AM
  10. Monster Madness's Avatar
    yeah ghost image..i hope you can see it cause its kinda hard to see it in the picture but in real life you can see it clearly

    Posted via the Android Central App
    Attached Thumbnails Screen problem on my samsung s4 active-65633.jpg   Screen problem on my samsung s4 active-65632.jpg  
    12-19-2015 01:00 AM
  11. Monster Madness's Avatar
    is it burnt?

    Posted via the Android Central App
    12-19-2015 01:06 AM
  12. Monster Madness's Avatar
    the ghost image will replicate any thing thats on the screen (sometimes)

    Posted via the Android Central App
    12-19-2015 01:11 AM
  13. B. Diddy's Avatar
    Screen burn-in should be the same image all the time. If it's changing, then it's not burn-in, but then I don't know what that would be.
    12-19-2015 02:10 AM
  14. Monster Madness's Avatar
    i guess there is no answer to my question btw thx ^_^ i appreciate your comment

    Posted via the Android Central App
    12-20-2015 08:00 PM
  15. B. Diddy's Avatar
    The other thing I'd consider is a loose connection inside the phone, which could have been caused by a drop. You could try opening the phone up and checking connections.



    Also, any history of water damage? This looks like the kind of thing water could do.
    12-20-2015 09:13 PM
  16. Monster Madness's Avatar
    I will try it now..ill update it later

    Posted via the Android Central App
    12-20-2015 10:35 PM
  17. Monster Madness's Avatar
    No..ive never put or drop my phone into water...and i actually dont have the small screwdriver..huhu gonna need my father to buy the screwdriver first then.

    Posted via the Android Central App
    12-20-2015 11:08 PM

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