Has anyone heard any news on this? Do you think a fix will be coming (other than rooting) or we're just gonna have to live with it?
I feel our best best bet is to call Google at 855-836-3987(play store) with your order # and ask if they know about the problem and is there a fix in the works. All they have to do is add one line of code. If they say its Samsungs responsibility then read them this
Dear XXX,
Thank you for contacting Samsung Telecommunications America.
After reviewing your email, we understand that you have recently purchased a Samsung Galaxy S4 Google Edition i9505G from the Google play store. After the applying Android 4.3 OTA update your apps have lost the ability to write to the SD card. We apologize for the inconvenience.
We have checked the weblink provided by you. We are aware of this issue. We are sorry to inform you that, this is a Google phone and update was launched by Google and they would have to launch a software update in order for customer to apps are able to write to the external SD card.
Thank you for your valuable feedback and there might be an enhancement in future software updates.
We would request you contact our voice support team for further assistance. They are authorized to deal these kind of issues.
You can reach them at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).
We once again apologize for any inconvenience that might have caused to you.
Please get back to us if you have any further concerns. We will be available 24/7 to assist you.
Thank you for your continued interest in Samsung products.
Sincerely,
Keisha
Technical Support
Unfortunately not a ton of people have the google edition S4 and many that do are rooted so they don't have a problem. This does not leave many people to call and ask for a fix which means we have to do all we can to make it happen. I called early last week and they said they had not heard of the issue. The rep(Ashton) promised to bring it up at the next meeting. I will call again later this week but it would be great if others called and posted their response here. I heard back from the developer of jb camera+ and he let me know he cannot fix the issue from his end so that option is out.