1. Saad Bin Naveed's Avatar
    Im havaing problem with My Samsung Galaxy S4, last night i was using it as normal everything was okay but in the morning i check my email and the phone was really hot so I stop using it to get it cool down, once it was cool I tried use my phone but it wont turn on and starts getting hot in the upper back side of the phone but the batery still as a normal temperature. plz help me if it is hardware issue or software issue?
    07-22-2015 08:14 AM
  2. extraclass's Avatar
    It sounds like a bad battery or possibly a bad memory card. A search for "battery" in this forum will show you you are not the only one with battery problems. The first thing to try would be a RESTART. Then pull the battery and memory card. Borrow someone's battery and charger, Next would be a full factory reset! If all this fails then a visit to a repair shop may be in order!
    07-22-2015 07:37 PM

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