1. ArchaicWarrior's Avatar
    Hi, When I connect my Galaxy S4 to my PC via a USB, it seems to connect ok, I can see in "Device Manager" and under "networks" sub tab in "computer" window but it won't show up under "Computer" directory. (eg C: drive, D: drive, Samsung, etc) I want to download files so i need it show up to copy files.

    Any help thanks
    07-31-2019 07:56 AM
  2. Rukbat's Avatar
    Make sure the USB setting in the phone is MTP (or transfer files - I don't recall when that was changed, but it was a while ago). If it's set to just charge the phone, you won;t see the phone as a drive.
    07-31-2019 01:05 PM
  3. ArchaicWarrior's Avatar
    I cannot find "USB settings" or "MTP" anywhere. All I have is - setting -> Connections -> More networks -> tethering -> USB tethering ... which doesn't fix my problem.
    08-01-2019 02:29 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel and tap the USB icon. Make sure MTP is selected (it might also be called File Transfer).
    08-01-2019 02:31 AM
  5. ArchaicWarrior's Avatar
    Thanks for quick response. There is is no "USB" icon, just a beep from computer and S4.

    I have the following icons only.

    Wi-fi, GPS, Sound, Screen rotation, mobile data, reading mode, sync, Blocking mode, power saving, Multi-window,,
    screen mirroring, air gesture, fart control, NFC, air view, bluetooth, hands free mode, smart stay, smart pause,
    smart scroll, SBeam, airplane mode .. thats it..

    fart control may not be there..
    08-01-2019 04:57 AM
  6. B. Diddy's Avatar
    Sorry, I meant the USB notification icon. You don't see that when you plug the phone into the computer?
    08-01-2019 10:48 AM
  7. ArchaicWarrior's Avatar
    nothing .. when I connect the USB cable, just a beep from my computer and a beep from my S4. I know it's connect because when i go into "Device Manager" on my computer, i can see the Samsung S4.i think i can also see it under "networks", as it wants to load Media player when i click the icon. (But i don't use Media player). Wish i could move network connection to "Computer" (drive) connection.
    08-01-2019 07:09 PM
  8. B. Diddy's Avatar
    Ok, I'm going to link this just in case: https://support.bell.ca/mobility/sma..._options_on_my

    Have you tried using a different USB cable?
    08-01-2019 08:33 PM
  9. ArchaicWarrior's Avatar
    I've tried 3 different cable, some just bought to guarantee DATA transfer. NONE work.
    08-01-2019 11:27 PM
  10. B. Diddy's Avatar
    Try also installing Samsung Kies on your computer, since that should also include the proper drivers.
    08-02-2019 01:40 AM
  11. ArchaicWarrior's Avatar
    kies is the most ****ed software I've come across .. solved nothing, just pissed me off.

    Thanks for your help but I'm not going to find my solution here.
    08-02-2019 04:55 AM
  12. B. Diddy's Avatar
    Sorry about the frustration. If you're still willing to bear with us -- can you confirm that you've been using Windows Explorer to look at the phone's storage? You mentioned Device Manager, but the way to access the phone's storage is to open Windows Explorer, then select the phone in the device list that shows up there.
    08-02-2019 03:06 PM
  13. ArchaicWarrior's Avatar
    I checked Device Manager just to see if my computer could see the phone, which it could. Yes, i want it to show up in Windows Explorer, so i can copy files, but it does not.
    08-03-2019 07:02 AM
  14. B. Diddy's Avatar
    I'm guessing the PC driver is bad or wrong (which is why I had suggested installing Kies above, since that's supposed to include the correct driver). See the first response in this thread and see if you can get Windows to reinstall the correct driver: https://android.stackexchange.com/qu...-to-windows-10 (Even though that's for Windows 10, I think it might still work for Windows 7.)

    EDIT: Here's another link specifically for Windows 7: https://answers.microsoft.com/en-us/...b-7d0daf4140a0
    08-03-2019 12:23 PM
  15. ArchaicWarrior's Avatar
    I've reinstalled the driver a few times, no luck, kies always reinstalls the driver, still no luck.

    As I've said, my computer sees the phone in "Device Manager" - Samsung S4 but not in "Windows Explorer" ??? weird.

    i give up for now. I have other problems to solve. Thanks anyway.
    B. Diddy likes this.
    08-07-2019 09:17 PM
  16. B. Diddy's Avatar
    Sorry, wish I could've helped you figure it out! Good luck with the other problems.
    08-10-2019 12:55 AM

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