07-24-2018 09:34 PM
26 12
  1. RogaDanar's Avatar
    I have been having wifi issues since my wife and I both received our S5 Actives through AT&T over a month ago. Both phones are setup the same, and everything is up to date. This issue has showed up with 3 different wifi's and is a consistent problem, occurring dozens of times per day, per phone. The wifi is shared among two smart TV's, an iPad, a Note 8.0, two laptops, and an iPhone 5s(never all at once). None of the other devices experience any issues with the wifi. Many times per day the wifi connection will drop, and I get the following message; "Ready to connect when network quality improves". Often this issue resolves itself in minutes or less, but it causes an interruption in most services.

    Here is a screen shot;

    Even though we both have network smart switch enabled, we both get disconnected from online games that we play when this issue comes up and also have issues with data in general. Again, no other device has these issues and they are all on the same network. This has happened consistently with our own wifi, the wifi at my parents house, and a public wifi at our gym.
    07-18-2014 08:34 AM
  2. RogaDanar's Avatar
    Can anyone offer ANY insight into this issue?
    07-20-2014 11:50 AM
  3. 1Coopgt's Avatar
    Have you tried restarting the router ?
    07-20-2014 12:16 PM
  4. RogaDanar's Avatar
    Have you tried restarting the router ?
    I've reset the router in both houses many times, checked all settings in both phones and tried a few different things regarding settings, but nothing has changed this issue. We went over our data last month because of it and it is beyond frustrating. All three places that the phones do this have routers from different manufacturers; A new Cisco, new Motorola, and older linksys (the gym, I asked). What else can I look into?
    07-20-2014 04:33 PM
  5. 1Coopgt's Avatar
    You could try downloading WIFI Analyzer for your phone . Run that to check the sig strength . You might try changing the channel on the wifi router . Just throwing out suggestions .
    07-21-2014 05:13 PM
  6. adic's Avatar
    I have the same issue. Mine was when my s5 starts to download an app, or watches a video on youtube, the connection just drops completely with wifi still connected, but no data can go through. I have to turn off and on the wifi on my s5 to get the connection back.

    Lots of time it just disconnects from the router and shows "ready to comnect when quality improves" and this again is resolved by turning off the wifi then on again.

    Note: this happens on every single different router i have tried. So im sure its not a router problem.

    Any tips? Thinking of going to the service center.
    Mimi H likes this.
    07-23-2014 09:42 AM
  7. clsdv's Avatar
    I have the same issue its not my router it happens with just about any WiFi I connect to. Its become so annoying happening multiple times through out the day.

    Posted via Android Central App
    Mimi H likes this.
    07-23-2014 09:49 AM
  8. jmagid51's Avatar
    Do you have any network analysis tools on your S5. If not you may want to install one and see what it tells you. The other trick is to run down to your local McDonald's as they seem to have a very strong and stable WiFi environment and see what your device does there.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    07-23-2014 10:07 AM
  9. jk086's Avatar
    This just started happening to my S5 today morning. I reset the router, and restarted my phone a few times. It's not the router, because I have internet on everything else (laptop, roku, tablets etc)
    Anybody know a solution?
    08-12-2014 08:27 PM
  10. theonlybuster's Avatar
    This just started happening to my S5 today morning. I reset the router, and restarted my phone a few times. It's not the router, because I have internet on everything else (laptop, roku, tablets etc)
    Anybody know a solution?
    From personal experience dealing with wifi and wifi problems of neighbors, friends, and other people, my first thought would be to look at the bandwidth your wireless router is utilizing.
    Second would be to get a wifi analyzer and take a look at the number of wifi devices, and ensure they're not interfering with each other. This is typically the reason, especially if you're only getting wifi problems in one particular area, such as your home.

    Of course if you know your way around your router's settings, you can permanently add your phone's Mac address to it so it will always have "preference".

    It really isn't out of the norm for one or two devices to have issues on a specific wifi network. And though the problem can be the device itself, you can't rule out the router itself.
    08-12-2014 08:51 PM
  11. jk086's Avatar
    Last night after my post I went to WiFi settings, "forget network"... then I reconnected to it entered WiFi password and so far that has fixed it. For now.
    Thanks for the advice though.
    08-13-2014 11:34 AM
  12. andyroberts1234's Avatar
    Same issue, but if you turn smart network switch off it will reconnect to the wifi.

    I have given up on this feature now!
    10-17-2014 04:15 AM
  13. R93LFC's Avatar
    If problems still persist try this:

    (Add to end of Android Forums URL)


    Different issue but the settings in there may help

    Posted via Android Central App
    10-17-2014 05:50 AM
  14. Randall Lind's Avatar
    Forgetting network re doing the connection worked for me thanks.
    01-10-2015 08:35 AM
  15. vicBd's Avatar
    You should be able to turn off smart network switching under wifi settings that will solve it.

    Go to Setting/WiFi and turn off Smart Network Switch
    02-08-2015 09:55 PM
  16. Dr John T's Avatar
    Yes, the "Smart Network Switch" feature is not at all smart!!!!! Turn this feature off and your will find you no longer get the misleading "Ready to connect when network quality improves" message.

    My home network has powerful router offering 5G wireless with a 48Mbs internet connection and I still got the stupid "Ready to connect when network quality improves" message from my Samsung Galaxy 5S. I tried numerous remedies, but it was only turning off the "Smart Network Switch" feature which cured the problem.

    To do this on your phone, go to Settings/WiFi and turn off Smart Network Switch.
    02-09-2015 05:03 PM
  17. Yookos Yookos's Avatar
    To solve this problem its very simple turn off the SMART NETWORK SWITCH. I can see from the picture you send that its ticked.
    02-11-2015 07:31 AM
  18. gsslion's Avatar
    You tend to have a big list of wifi connections. tap on all unwanted connections, like airport, free wifi, etc. and forget those networks. I have been facing this issue for long. But after this... it works fine on my S5
    02-13-2015 01:16 PM
  19. Sarah Touma's Avatar
    Turning off Smart Switch did it for me.. that switch isnt' smart at all
    02-16-2015 07:22 PM
  20. Mimi H's Avatar
    This started happening to my Samsung 5 about 10 days ago....same message whether at work (one router) vs at home using a different router - the rest of the wifii hook up just fine - but not my phone. there is a glitch in the phone, something doesn't stop working after a year. I've contacted Samsung - they say reset the phone - my guess is I'll end up getting a new phone.
    02-19-2015 03:55 PM
  21. Ryan Lim1's Avatar
    Hi. I solved the problem. Simply switch off smart network switch. Hope this helps
    04-21-2015 06:32 AM
  22. aussieangel71's Avatar
    none of the above worked for me. currently my son's computer can connect to the wifi.... i'm connected by a cable to the same modem... my android s4 note and android Tab S is refusing point blank to connect... i was told to buy a new router... because that 'could' be the issue says my internet provider. i constantly get failed to obtain IP address. "AP currently not in use. Internet connection slow". Any other suggestions please??
    07-25-2015 07:43 AM
  23. taklindooo's Avatar
    Let's take a look at the mechanism behind this "checking the quality of your internet connection" (how it is done).

    Similar to the common internet speed connection test, you will need two ends to accomplish the "connection quality test". One end is your phone, the other end has to be a server somewhere on the internet. When you establish the Wi-Fi connection with a router, your Wi-Fi program/application in your phone sends a query to the sever asking "how is my connection speed?" If the server returns a value below a certain threshold, then your Wi-Fi program in the phone says "connection speed is too low" and refuses the connection. But if the server is down or unreachable (the network to the server has problems), then you will not get a reply, and so your phone is stuck in the "checking" mode.

    I don't know why they think this is a useful feature (this is up to the Samsung developers' wisdom and sometimes it is not so wise). Note that Android is an open platform, cell phone manufactures make their own twist by adding features to it, so there are tons of variations of Android. When the Samsung developers added this feature, they probably think their server is never down / always reachable.

    I know this is done by the Samsung developers because my brother has a Google phone which is also an Android phone. One day we stopped by a remote McDonald's which has a slow internet, his phone can connect but not my Samsung Galaxy S3.

    Sometimes you can only work with a slow connection, in this case we all know we have to wait for the web pages to download. The Samsung developers might think adding this feature will prevent users thinking their phone is "slow" when connected to a low speed Wi-Fi, but that's a very naive, if not stupid, thinking.

    Dont blames on your router, it is a typical "pointing fingers at others" practice which is not always helpful. He even suggested you to download an Wi-Fi analyzer, absurd!! (I don't think I will ever need to analyze a McDonald's Wi-Fi connection.)

    I will urge the Samsung developers to drop this useless feature, or at least PROVIDE AN OPTION for users to turn it on/off.

    On the other hand, you can always switch to a non-Samsung phone which is what I am going to do
    08-09-2015 02:37 AM
  24. GailMc111's Avatar
    This happens to me all the time while travelling, my husband has an iPhone and once he connects to wifi he never drops his connection, my galaxy tablet and phone do consistently, some times data works most of the time not, I can always get onto the Web but can't always send mail, most annoying, samsung is gone, going to more reliable apple!
    08-19-2016 11:37 AM
  25. Goodsmile887's Avatar
    My s8 kept disconnecting from my Wi-Fi when it would try to connect it would check quality then disconnect. My fix was to update the Wi-Fi password that was more secure. Hope this helps!
    12-23-2017 08:53 AM
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