My Samsung Galaxy S5 call waiting not working! / phone won't update either, what do I do?

[AC Question]

samsung galaxsy s5 call waiting not working! / phone won't update either

Hi, My S5 call waiting is CRAZY! When a call comes in through call waiting, 2 things happen:

1. I cant pick up the new incoming call! After swiping it stays on call #1. And then

2. Whether I swipe for the new call or not, It will hang up both calls after 5 seconds!

I thought updating may help,but I continuously get a "check back later Update is unavailable"(my wording) message through my phone,or it wont allow me to update through the Verizon update fix while plugged into the pc.

This really is a pain because of clients and its embarrassing. Please help!

Details: Its a Verizon phone on a Metro PCS Network, software g900vvru1ank2, android4.4.4

 

[cheina99]

Re: samsung galaxsy s5 call waiting not working! / phone won't update either

i have also tried a hard reset and nothing!