I was not having any problems with my phone until a few days ago. I don't recall what it was,but something said my phone was rooted. I downloaded SuperSU and a couple other apps that said my phone is NOT rooted.
I tried clearing the cache using the volume up/Bixby/Power keys, and even used that process to do a factory reset. I still cannot update the software. It says Processing Failed.
I have been at this for 3 days, watching YouTube tutorials, trying methods from various websites, but nothing works. I can't really put my finger on the problem, but my phone just acts kinda weird sometimes, but overall seems to work fine. I can install and update apps, my browsers work fine (I mostly use Brave Anonymous View which works great), and occasionally DuckDuckGo (but don't really like it. I'm just kicking the tires on it).
I've read about flashing the ROM (or something like that) using something called Odin, and all this installing this and that, connecting phone to PC, and according to some that will put a new OS on the phone in place of the messed up OS.
I bought it refurbished through Walmart Online 3 or 4 months ago. Almost all my PCs ( I now am running 3 different refurbished HP PCs, the monitors are refurbished, a couple of TVs,all bought over the past 6 years) are all refurbished and have only had to exchange one PC out of about 10 that I've purchased.
but as I said, the phone worked fine until a few days ago.
Anyone have any suggestions as to a solution? I don't have any money to buy another phone, so I have no choice but to try every way to fix this one. Because of age, health problems, and living alone, I depend on this phone to work in case of needing 911 or one of my doctors in an emergency.
I will admit that I down to begging for help on this, and I don't like begging but I have to with this. Its either buy a new phone and keep putting air in the left rear tire every 3 days.
I tried clearing the cache using the volume up/Bixby/Power keys, and even used that process to do a factory reset. I still cannot update the software. It says Processing Failed.
I have been at this for 3 days, watching YouTube tutorials, trying methods from various websites, but nothing works. I can't really put my finger on the problem, but my phone just acts kinda weird sometimes, but overall seems to work fine. I can install and update apps, my browsers work fine (I mostly use Brave Anonymous View which works great), and occasionally DuckDuckGo (but don't really like it. I'm just kicking the tires on it).
I've read about flashing the ROM (or something like that) using something called Odin, and all this installing this and that, connecting phone to PC, and according to some that will put a new OS on the phone in place of the messed up OS.
I bought it refurbished through Walmart Online 3 or 4 months ago. Almost all my PCs ( I now am running 3 different refurbished HP PCs, the monitors are refurbished, a couple of TVs,all bought over the past 6 years) are all refurbished and have only had to exchange one PC out of about 10 that I've purchased.
but as I said, the phone worked fine until a few days ago.
Anyone have any suggestions as to a solution? I don't have any money to buy another phone, so I have no choice but to try every way to fix this one. Because of age, health problems, and living alone, I depend on this phone to work in case of needing 911 or one of my doctors in an emergency.
I will admit that I down to begging for help on this, and I don't like begging but I have to with this. Its either buy a new phone and keep putting air in the left rear tire every 3 days.
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