1. AC Question's Avatar
    Lately, my phone has been giving me problems so I decided to reset it to its factory settings. Although, I thought my information, such as my contacts, would be backed up. After setting up everything, none of my contacts are present. Is there any way I can get my contacts back?
    02-16-2016 08:46 AM
  2. Feldon's Avatar
    A factory reset completely wipes the phone back to the state it was in when it left the factory. Did you have your phone set to sync contacts, photos, etc. to Google?
    02-16-2016 09:06 AM

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