1. shadow_ed's Avatar
    My download speed is limited to 5mbps both wifi and 4g on my Galaxy S5. Using the same wifi, I get awesome speeds with my laptop. Upload seems unaffected. Speedtest.net is showing 4.83 down, 11.36 up! How can this be? I had awesome performance until yesterday, and suddenly, all downloading is slow, seemingly "governed" at 5mbps. It's not the wifi, it's not the 4g, so what is it? How can I fix this?
    03-01-2016 10:08 AM
  2. Almeuit's Avatar
    Have you checked with your ISP? Sometimes the upload can be better than the download.
    03-01-2016 10:19 AM
  3. Laura Knotek's Avatar
    Where is your router located, and how close is your phone to the router? It could be related to signal not reaching your phone due to physical obstruction or EMI from other devices.
    03-01-2016 10:40 AM
  4. shadow_ed's Avatar
    I got 175 down, 12.41 up on my laptop using the ethernet cable. 75.5 down 12 up using the same wifi 2.4. It couldn't be the ISP. Desktop is super speed too. The S5 seems to hit the same 5mbps ceiling on 4g. It seems to be the devixe, not the services. Any other ideas? I'm close to doing a factory reset. Already wiped the cache.
    03-01-2016 11:41 AM
  5. shadow_ed's Avatar
    I'm sitting next to the router. Laptop has no speed issue in the same location. The problem is on 4G too. Proximity can't be the issue!
    03-01-2016 11:42 AM
  6. shadow_ed's Avatar
    Ping is about 320ms! What could cause this? Ping on wifi on laptop is 33ms. I should be getting the same results on my phone!
    03-01-2016 11:50 AM
  7. shadow_ed's Avatar
    My download speed is limited! How can I fix this?-download-graph-screenshot.png
    This is the download graph from speedtest.net. This can't be right, with all the crashing to zero! What could cause this?
    03-01-2016 12:20 PM
  8. shadow_ed's Avatar
    Update: I did a factory restart and it appears to be solved.
    Wifi 2.4
    My download speed is limited! How can I fix this?-2.4-wifi.png
    Wifi 5.0
    My download speed is limited! How can I fix this?-wifi-5.0.png
    4G Verizon
    My download speed is limited! How can I fix this?-4g-verizon.png
    Laura Knotek likes this.
    03-01-2016 03:28 PM

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