Gear VR Promotion Success/Failure Thread: please post whether you are successful ...

[78standards]

..assuming this means success
"Thanks, we've received your Offer claim for The Gear VR Offer!
Once we've approved your Offer Claim Form, we’ll send you a confirmation email*.
Please allow approximately 4 - 6 weeks for review of your Offer Claim Submission. "

 

[hksscom]

Mine got rejected. It said "Your location code is invalid" and asked me to try again. Huh???

I have a S7 Edge ordered directly with Verizon Wireless.

What location code do you guys have on your packing slip? Mine shows W211501.

 

[Adiliyo]

Mine got rejected. It said "Your location code is invalid" and asked me to try again. Huh???

I have a S7 Edge ordered directly with Verizon Wireless.

What location code do you guys have on your packing slip? Mine shows W211501.

weird, when i submitted my AT&T claim it didn't ask for any location code, just the IMEI, the MAC ID and the receipt.

 

[hksscom]

It only asked for IMEI and WIFI MAC address for me too, but that's the email I got this morning (submitted the request yesterday). The website itself never asked for a Location Code, but that's the reason that was given for the rejection.

VERIZON FOLKS: Let me know what you other Verizon folks have on your packing slip for Location Code so I can ask Verizon why mine is different (or, if it's the same, why I got rejected)

Thanks!

-------- Summary of all codes provided so far --------
hksscom: W211501 (3/4/16 Order date, vzw.com) - REJECTED as "Invalid Location Code"
weirdohappy: P175401 (2/24/16 Order date, vzw.com)
eddiechi: N832411 (3/2/16 Order date)
ClintRo: P175401 (2/27/16 Order date, vzw.com)

 

[DonnyD520]

so i have a doubt which receipt do you guys submitted ? photo of the one that comes with the phone or email screen shot? att

i did a screenshot of my email from tmobile. i wasnt sure if that would work or not, so i emailed the customer service for that promo site. they replied and said it will be acceptable

 

[jma78b]

Mine came with the phone. Ordered direct from Samsung UK. I've not tried it yet lol! Loving the phone though.

 

[Bill_E1]

Keep your shirts on guys. Getting your Netflix code should be a good indicator as to when your Gear VR when will ship. 4-6 weeks usually means 4-6 weeks.

 

[rydubois]

Keep your shirts on guys. Getting your Netflix code should be a good indicator as to when your Gear VR when will ship. 4-6 weeks usually means 4-6 weeks.

Right, but they give an April date for redeeming some of the stuff, so a confirmation would be great.

Mine is under review since the day the promotion went live.

 

[Adiliyo]

Keep your shirts on guys. Getting your Netflix code should be a good indicator as to when your Gear VR when will ship. 4-6 weeks usually means 4-6 weeks.

with prizelogic running the show 4-6 weeks could also mean they denied your claim for whatever reason and just never bothered to tell you.

while checking in less than 2-3 weeks is pointless, i'd start checking the status page around the 4 week mark if you don't hear anything to make sure things are going smoothly.

 

[tomatosouplabs]

It only asked for IMEI and WIFI MAC address for me too, but that's the email I got this morning (submitted the request yesterday). The website itself never asked for a Location Code, but that's the reason that was given for the rejection.

VERIZON FOLKS: Let me know what you other Verizon folks have on your packing slip for Location Code so I can ask Verizon why mine is different (or, if it's the same, why I got rejected)

Thanks!

Not sure if this is helpful but this is the code I got last year when I ordered a phone online straight from verizonwireless.com: E248201

 

[livetoride4666]

I ordered from bestbuy and got it with my phone.

Posted via the Android Central App

 

[hksscom]

Not sure if this is helpful but this is the code I got last year when I ordered a phone online straight from verizonwireless.com: E248201

Thanks, but hopefully somebody who didn't get rejected will respond here with their code. The good news though is that Samsung responded within 24 hours to my submission.

Did anybody else get rejected by Verizon due to "Location code"?

 

[weirdohappy]

It only asked for IMEI and WIFI MAC address for me too, but that's the email I got this morning (submitted the request yesterday). The website itself never asked for a Location Code, but that's the reason that was given for the rejection.

VERIZON FOLKS: Let me know what you other Verizon folks have on your packing slip for Location Code so I can ask Verizon why mine is different (or, if it's the same, why I got rejected)

Thanks!

P175401

Posted via the Android Central App

 

[tomatosouplabs]

Mine got rejected. It said "Your location code is invalid" and asked me to try again. Huh???

I have a S7 Edge ordered directly with Verizon Wireless.

What location code do you guys have on your packing slip? Mine shows W211501.

Another possibly unhelpful comment but are you sure you scanned your receipt so the location code comes through clearly? These may be OCR scanned by automation tools, I suspect they don't have humans look at each receipt. Same thing goes for my stupid health insurance when I send claims in by fax, sometimes they misinterpret someone's handwriting and it gets rejected. Did they actually repeat back to you in the rejection email what the invalid location code was?

 

[hksscom]

P175401

Hi Weirdohappy, was that from your packing slip for the S7 Edge? If yes, then I'll call Verizon and ask them about both your and my location code and see what's going on. Thank you

 

[hksscom]

Another possibly unhelpful comment but are you sure you scanned your receipt so the location code comes through clearly? These may be OCR scanned by automation tools, I suspect they don't have humans look at each receipt. Same thing goes for my stupid health insurance when I send claims in by fax, sometimes they misinterpret someone's handwriting and it gets rejected. Did they actually repeat back to you in the rejection email what the invalid location code was?

Hi, no comment/suggestion is unhelpful. I am very appreciative of the feedback you have provided because it helps point in directions I may not have considered before. In regards to OCR, you may be right. The email I got back did not mention anything about the code on my packing slip. But before I take another picture and re-submit, I am going to call Verizon first and ask about it. I wouldn't want to get rejected a second time and lose my chance in getting the promotion.

I will wait a few more days to see if anybody else will share what Location Code their packing slip says, and whether theirs match mine or weirdohappy's. Thanks, all

 

[eddiechi]

Hi, no comment/suggestion is unhelpful. I am very appreciative of the feedback you have provided because it helps point in directions I may not have considered before. In regards to OCR, you may be right. The email I got back did not mention anything about the code on my packing slip. But before I take another picture and re-submit, I am going to call Verizon first and ask about it. I wouldn't want to get rejected a second time and lose my chance in getting the promotion.

I will wait a few more days to see if anybody else will share what Location Code their packing slip says, and whether theirs match mine or weirdohappy's. Thanks, all

Order Date: 03/02/2016
Location Code: N832411

 

[hksscom]

Order Date: 03/02/2016
Location Code: N832411

Thank you, eddiechi. I've summarized my original post with the following info. There doesn't seem to be a pattern.

hksscom: W211501 (3/4/16 Order date) - REJECTED as "Invalid Location Code"
weirdohappy: P175401
eddiechi: N832411 (3/2/16 Order date)

 

[STARGATE]

Even free - I'm not excited about the VR -- am I the only one?

You are not.
I got mine with my phone and a 64GB card from best buy last Tuesday, and it's still in its box, haven't opened it yet.



Sent From my Galaxy S7 Edge Silver Titanium

 

[Monee_121]

I pre-ordered through Sprint Customer Service and was told the VR would ship sometime after the phone. My phone came yesterday (delayed one day due to storms) and the VR came with it. Didn't even have a shipping notification for the VR but definitely not complaining. No time to play with it yet so it's still in the box.

Posted via AC App from my Galaxy S7 Edge