06-24-2017 07:06 PM
41 12
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  1. onthecouchagain's Avatar
    Is anyone else experiencing their s7 edge randomly requiring you to input your secondary lock screen password instead of the designated finger print scanner I've set as my unlock method?

    It'll just happen randomly. And too frequently too.

    Anyone else experiencing this? Kind of frustrating because I only want to use finger print to unlock.

    Anyone know what's going on here? Thanks.
    Kiet189 likes this.
    03-14-2016 10:39 AM
  2. dpham00's Avatar
    It only happens when the phone is restarted (either by you, or by the system)
    tracypagedotnet likes this.
    03-14-2016 10:45 AM
  3. onthecouchagain's Avatar
    It only happens when the phone is restarted (either by you, or by the system)
    I've noticed that, too, but the additional security happens even during normal use. And frequently. It truly is random. I've had it happen almost instantenously, and other times, not happen for a few hours. But either way, it's multiple times a day in regular use. No rebooting or anything.

    Am I the only one experiencing this in normal use?
    03-14-2016 11:24 AM
  4. Kevin OQuinn's Avatar
    I have had it happen I think once during regular use. I actually don't mind it. Occasionally asking to make sure someone is not trying to fake my fingerprint is ok with me.
    03-14-2016 11:26 AM
  5. onthecouchagain's Avatar
    And you can tell when it's about to happen cause the lockscreen will say "swipe screen to unlock" instead of "Use finger to unlock."
    03-14-2016 11:34 AM
  6. onthecouchagain's Avatar
    I have had it happen I think once during regular use. I actually don't mind it. Occasionally asking to make sure someone is not trying to fake my fingerprint is ok with me.

    Occasionally, sure, but for me it's been happening frequently. Multiple times throughout the day, sometimes happening within minutes of using the device. It comes up very often.
    03-14-2016 11:35 AM
  7. dpham00's Avatar
    Occasionally, sure, but for me it's been happening frequently. Multiple times throughout the day, sometimes happening within minutes of using the device. It comes up very often.
    You might be having a restart problem.
    03-14-2016 10:21 PM
  8. badMojo69's Avatar
    I had the same question and now that I read yours it's just like mine.
    I think it's a bug and kills the one hand use when I need it to be one hand. like working at my keyboard and a message comes in I can't open the phone with my finger print.
    skybluesam67 likes this.
    03-14-2016 10:40 PM
  9. optimummind's Avatar
    If you turn off the screen using a regular Screen Off app, you'll be prompted for the pin. It's an Android Marshmallow security thing.

    To have the convenience of using an app to turn off the screen & not get prompted for a pin, you have to use a screen off app like this one:

    https://play.google.com/store/apps/d....screenlockpro
    badMojo69 and czechberry like this.
    03-14-2016 11:51 PM
  10. badMojo69's Avatar
    Holly crap! How did you know that?

    I use a launcher that let's me double tap to turn the screen off and just like you said every time I do that I get prompted to use a pin when I turn the phone back on.
    03-15-2016 07:35 AM
  11. onthecouchagain's Avatar
    Yep, same here. I had an app that was turning the screen off. Anytime that happened, it would ask for the secondary unlock method.

    Annoying. I guess apps need to get updated to MM.
    03-15-2016 09:56 AM
  12. tshirttan408's Avatar
    I'm on Nova and Screen Off and Lock and I don't have the bug.
    03-15-2016 11:27 AM
  13. meyerweb#CB's Avatar
    I'm having the same problem, and I'm not using any screen off app of any type. I am using Nova, but don't have any action set to turn off the screen. It seems to happen after I install a new app, which is fine, but it happens randomly, too. Sometimes after I get a notification.

    Hmm, I'm using Lightflow, I wonder if that could have anything to do with it. Will have to see if it's consistently after LF notifications, and then disable LF and see if that affects anything.
    03-19-2016 04:31 PM
  14. optimummind's Avatar
    Holly crap! How did you know that?

    I use a launcher that let's me double tap to turn the screen off and just like you said every time I do that I get prompted to use a pin when I turn the phone back on.
    I knew this b/c us Nexus users have been experiencing this since sept of last year when Marshmallow came out. 😝
    03-19-2016 06:00 PM
  15. RSindian's Avatar
    I am experiencing the same thing also with Nova launcher installed with the screen off and lock app. It happens everytime I use the double tap to turn off the screen app.
    03-19-2016 07:33 PM
  16. meyerweb#CB's Avatar
    Hmm, I'm using Lightflow, I wonder if that could have anything to do with it. Will have to see if it's consistently after LF notifications, and then disable LF and see if that affects anything.
    Looks like my problem was Lightflow. I've uninstalled it and no more prompts to enter a pin. Too bad, as I really liked lightflow. I'm going to try reinstalling and changing a couple of settings, and see if that might make a difference.
    03-20-2016 10:20 PM
  17. meyerweb#CB's Avatar
    If you're using Lighflow and having this problem, see this post

    http://forums.androidcentral.com/sam...ml#post5070680

    I've got lightflow working correctly with the apps I use it for, and no pin locking problem.
    03-30-2016 08:44 AM
  18. GeekMoxie's Avatar
    I've been having this issue as well - frequently, about every other hour or so. I didn't have this issue when I used Nova's double tap feature to turn off my screen, nor did I have the issue when I installed Gravity for the proximity sensor power-on.

    I think the culprit for my phone is a combination of one or both of those apps + smart lock. The other day I set my workplace to be a safe spot for my phone to remain unlocked and it's constantly asking for my PIN for additional security. May have to tinker with the apps to see what's going on there, it's getting annoying and makes the smart lock feature pointless.
    05-13-2016 08:31 AM
  19. Thiscrapsucks35's Avatar
    I am experiencing the same thing also with Nova launcher installed with the screen off and lock app. It happens everytime I use the double tap to turn off the screen app.
    This is because you have Nova as a device administrator. Disable the admin access and the problem goes away.
    05-13-2016 11:39 AM
  20. Bag of Leaves's Avatar
    And you can tell when it's about to happen cause the lockscreen will say "swipe screen to unlock" instead of "Use finger to unlock."
    Do you always swipe or have you tried using your fingerprint? I ask because I have my house as a location where the security is turned off, so the lock screen says swipe, but it works just fine with my fingerprint if I have used the home key to turn the screen on (it is quicker than swiping if my finger is already on the button).
    onthecouchagain likes this.
    05-14-2016 01:11 AM
  21. Shaik Abdulla's Avatar
    I've noticed that, too, but the additional security happens even during normal use. And frequently. It truly is random. I've had it happen almost instantenously, and other times, not happen for a few hours. But either way, it's multiple times a day in regular use. No rebooting or anything.

    Am I the only one experiencing this in normal use?
    06-19-2016 06:22 AM
  22. Shaik Abdulla's Avatar
    Am also experiencing the same above s7edge
    06-19-2016 06:23 AM
  23. Pedro Henrique Linhares's Avatar
    If you turn off the screen using a regular Screen Off app, you'll be prompted for the pin. It's an Android Marshmallow security thing.

    To have the convenience of using an app to turn off the screen & not get prompted for a pin, you have to use a screen off app like this one:

    https://play.google.com/store/apps/d....screenlockpro
    Thanks man! I was about to factory reset my phone before seeing your post. You fixed my problem and avoided me the trouble of factory resetting
    08-13-2016 05:55 AM
  24. Vlad200's Avatar
    Thanks man! I was about to factory reset my phone before seeing your post. You fixed my problem and avoided me the trouble of factory resetting
    None of above works with the Galaxy S6. It began after the last FW upgrade. I'm sceptical about it being related to Marshmallow since S6 is on Marshmallow for quite a while (including mine) and i wasn't experiencing this problem till the recent update.
    I'm using All in one Gestures and Nova and fingerprint unlock worked like a charm. After i installed the last FW upgrade it ALWAYS asks for a backup security option (pattern in my case) when i lock it with the software locker. Only when it's locked on a display timeout or with the power key it lets the fingerprint unlocking.

    I did a Factory Reset and tried all different apps mentioned above but nothing helped.

    So, it's an open issue, at least in a Galaxy S6 context.
    08-27-2016 06:36 AM
  25. Anthony DeCrescenzo's Avatar
    This is because you have Nova as a device administrator. Disable the admin access and the problem goes away.
    BINGO! This did it for me. Thanks for the tip.
    09-02-2016 04:12 PM
41 12

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