- Dec 18, 2021
- 1
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Androind requiring "Additional security" to unlock the phone and not recognising the correct pattern
have tried to unlock my phone with my fingerprint and suddenly I was required to enter my pattern to unlock the phone.
The problem is:
1) I never set the phone to require two security steps to unlock the phone. It should have happened because of an automatic, and unwanted, update that it asked for something that the phone owner did not set up without asking for permission to do it.
2) It does not recognise the correct pattern either!!!! I have not forgotten the pattern. I have been using the same pattern since I bought the Pixel 2 four years ago and I have never changed it, I still use it in the new Pixel 6. It is not recognised by the phone now.
How can I unlock my phone now without a hard reset that would destroy all my data? No, I do not back up the data in the cloud. I do not like my data leaving my phone.
Why does Google do these annoying things that do NOT increase security as they are unexpected and unwanted? It should advise the owners to do things only.
BTW, my phone is a Pixel 6 Pro.
Thank you for your help.
have tried to unlock my phone with my fingerprint and suddenly I was required to enter my pattern to unlock the phone.
The problem is:
1) I never set the phone to require two security steps to unlock the phone. It should have happened because of an automatic, and unwanted, update that it asked for something that the phone owner did not set up without asking for permission to do it.
2) It does not recognise the correct pattern either!!!! I have not forgotten the pattern. I have been using the same pattern since I bought the Pixel 2 four years ago and I have never changed it, I still use it in the new Pixel 6. It is not recognised by the phone now.
How can I unlock my phone now without a hard reset that would destroy all my data? No, I do not back up the data in the cloud. I do not like my data leaving my phone.
Why does Google do these annoying things that do NOT increase security as they are unexpected and unwanted? It should advise the owners to do things only.
BTW, my phone is a Pixel 6 Pro.
Thank you for your help.