s7 edge unresponsive red charge LED stuck on

ChanningDoyle

New member
Dec 14, 2016
4
0
0
Visit site
I threw my phone on the wireless charger yesterday around 50%. When I looked at it a few minutes later it was frozen and unresponsive and the red LED charge light is stuck on. I've tried every combination of button presses I could find to reset it with no joy (holding power and volume down, holding volume up home and power, etc). I tried plugging it into the regular charging cable for an hour and also had no luck. I even pulled out the SIM card for ****s and giggles. Any suggestions? I did drop it a few weeks ago and cracked the back a bit but it has been working fine until now. The only thing I can think of is to wait for it to die, which may be a long time, considering the only thing with power is the little red LED.
 

Dubss

Well-known member
Jan 23, 2016
190
0
0
Visit site
It's toast do you have insurance all the question how come you don't keep the case on such a fragile device
 

ChanningDoyle

New member
Dec 14, 2016
4
0
0
Visit site
I have always had my spigen case on my phone. I didn't even know the back was cracked until I took the case off just to clean it a few days after dropping it. No insurance.
 

ChanningDoyle

New member
Dec 14, 2016
4
0
0
Visit site
UPDATE: It's working!!!

It took nearly 48 hours for the red light to go off and the phone to "die" and it was only around 50% battery when it locked up. Once the light went off I plugged it in and immediately the large white battery symbol showed up on the screen. I let it charge a few minutes and it powered up fine!

This may be useful information to some. I couldn't find similar circumstances posted anywhere.
Just to reiterate soft and hard resets were not working. Red charge LED was stuck on and phone was completely unresponsive for two days. Glad I didn't freak out and get rid of it.
 

Forum statistics

Threads
943,170
Messages
6,917,627
Members
3,158,860
Latest member
smokedog87