1. Joshua Flores1's Avatar
    My Phone was broken due to the Battery not working and the screen coming off. I dropped my phone in a pool and it won't turn on but I need to get those photos back because it has many family memories. also when I would try to delete a photo it would not delete off my phone only from Samsung cloud. please help.
    08-06-2017 12:46 AM
  2. L0n3N1nja's Avatar
    If the phone doesn't power on and the screen is coming off, you're not getting the photos off. The phone would need to be fixed to get access to the storage on it.

    I hate to say it but this is why it's important to back things up, a phone is a horrible place to store important photos and information because they can easily break or become lost/stolen.
    08-06-2017 01:16 AM
  3. IAmSixNine's Avatar
    You also dropped your phone in a pool.. Man thats worse then having a battery issue with screen popping off. Chlorine water is very corrosive so you have a very low chance of recovering that stuff directly from the board.
    08-07-2017 04:32 PM

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