Can't download ringtone

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Android Central Question

I want to download a ringtone onto my S7 but everytime I click on "Add from phone" and it asks me to select an account. When I do that it takes me to a load of pics etc that I didn't even know where there but no music. Where am I going wrong ?
 

dizzylizzy55

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Jul 7, 2016
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I'm not using an App. I just go to Settings/Sounds & vibrations/Ringtone/Add from Phone and then it asks me to select an account (a gmail account) when I select one and click on OK it just brings up all the pics etc that I mentioned earlier


Thank you
 

Golfdriver97

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Do you have any options other than add? If you tap on the current ringtone does it give you a list of options?
 

dizzylizzy55

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No ! There's just a list of the built in ring tones and then the "Add from phone" option at the bottom. Nothing happens when I click on (or hold down) the current ring tone
 

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