1. Andrew RK's Avatar
    Just got my S7 in the mail I want to check to make sure it is new and not refurbished. I've tried dialing ##786 # and *#*#786 #*#* but neither of those codes do anything. I also found out that there's a program called Phone INFO Samsung that can check if a phone is refurbished, but I've heard that doing that will void my warranty, and I don't want to void the warranty for a phone I just bought. So is there any way I can verify that my phone is not refurbished while still keeping my warranty?
    06-14-2018 10:59 PM
  2. Mooncatt's Avatar
    Did you buy it from an authorized retailer? If so, and it was advertised as new, then you should be safe.
    06-15-2018 12:25 AM
  3. Andrew RK's Avatar
    I ordered it through amazon. The seller's name is BimsonWorldwide1

    Item page: https://www.amazon.ca/Samsung-Galaxy...cUvbUpU6265737

    Seller page: https://www.amazon.ca/sp?_encoding=U...cUvbUpU6265737

    Edit: He is currently selling an S7 that is "Used - Like New", but the one I bought from him was around $490 and advertised as "New".
    06-15-2018 12:50 AM
  4. Rukbat's Avatar
    Samsung repair has the date a given phone (by IMEI - *#06#) was first activated. If you call them and ask nicely, they may tell you.
    06-15-2018 12:44 PM
  5. Andrew RK's Avatar
    Been using this phone for a few days and it seems to be working pretty well. I play a game called Final Fantasy: Brave Exvius, and on my old phone it ran slow and consumed over half my battery in one hour. On this phone it runs much faster and only uses 14% battery per hour with default settings. No problems with the Oreo update so far. Called Samsung today and they said my phone was manufactured February 2018.
    06-18-2018 11:00 PM
  6. dgcamero's Avatar
    Phone info app doesn't require root or anything so it won't void your warranty.
    07-11-2018 07:43 PM

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