1. maniaque's Avatar
    Using the USB port from my Kia Forte with standard USB cable with the supplied USB C adapter, and the phone won't charge. Battery indicator shows the charging icon, but the charge level continues to plummet as if not connected at all.

    If I use my normal "cigarette lighter" (not sure what the official name of this is) port cord with the same USB C adapter it works fine.

    What's the deal with that?

    thanks,
    Karl
    06-05-2017 05:23 PM
  2. Kalvin Kerns's Avatar
    Using the USB port from my Kia Forte with standard USB cable with the supplied USB C adapter, and the phone won't charge. Battery indicator shows the charging icon, but the charge level continues to plummet as if not connected at all.

    If I use my normal "cigarette lighter" (not sure what the official name of this is) port cord with the same USB C adapter it works fine.

    What's the deal with that?

    thanks,
    Karl
    I get this daily. I use an Anker cable and Aukey QC 3.0 fast charger. I've noticed this happens whenever it gets really hot inside the truck. Once it cools down then the charger works.

    I never noticed this with my S6 so I'm thinking it's an S8 thing. It's not just this charger either, it happens in any car that's super hot. It's definitely the phone, not the charger or cable.

    Sometimes after reseating the charger it starts to work, but usually it won't do anything except get hot until it cools down.
    06-05-2017 05:31 PM
  3. gernerttl's Avatar
    It could be that your car's USB port doesn't supply enough power. This seems to be the case with my 2013 Equinox.
    H3aTeRzz likes this.
    06-05-2017 07:13 PM
  4. smvim's Avatar
    Using the USB port from my Kia Forte with standard USB cable with the supplied USB C adapter, and the phone won't charge. Battery indicator shows the charging icon, but the charge level continues to plummet as if not connected at all.

    If I use my normal "cigarette lighter" (not sure what the official name of this is) port cord with the same USB C adapter it works fine.

    What's the deal with that?

    thanks,
    Karl
    Your Kia's USB port is most likely not a USB power port nor a data port, it's simply an audio-in only port. It'll be wired specifically as an input for the sound system.
    Stick with your cigarette-lighter and adapter for charging.
    06-05-2017 08:00 PM
  5. Kalvin Kerns's Avatar
    Your Kia's USB port is most likely not a USB power port nor a data port, it's simply an audio-in only port. It'll be wired specifically as an input for the sound system.
    Stick with your cigarette-lighter and adapter for charging.
    Ok I completely missed the part about it being an actual car USB port. I was thinking a cigarette lighter plug.
    06-05-2017 08:41 PM
  6. sydneycooper1979's Avatar
    It could be that your car's USB port doesn't supply enough power. This seems to be the case with my 2013 Equinox.
    This would be my guess.
    Qc_Anubis likes this.
    06-05-2017 09:36 PM
  7. maniaque's Avatar
    In my apartment there are usb outlets on a couple of the power outlets in our living room area, same issue. My devices that charge from standard usb charge fine when plugged into either the car or the house usb outlets, but not this usb c, either with the provided usb c cord or with the usb c adapter with the standard usb cord. Must be more sensitive. Progress?
    06-17-2017 03:45 PM
  8. Qc_Anubis's Avatar
    This would be my guess.
    I second this. Though i wonder if it could be the cable + adapter ?
    Most people use the 8V socket (or cigarette lighter hole if you want). it's simply better suited for this + you can use Qc through it.
    06-17-2017 03:54 PM
  9. CKwik240's Avatar
    The standard for a USB data connection requires a device does not draw more than 500 mA. To draw more power, a signal must be provided to the device indicating it is a dedicated charger. The simplest version of this is to short the data pins together in the charger. There is a another type of signaling listed on the USB standard, but I didn't fully understand it. I suspect at least one additional type of signaling exists to deal with quick charging. If the manufacture of a car decided they were only designing for USB sticks to be plugged in, chances are they didn't include any type of signaling capability to allow a larger power draw.
    06-18-2017 01:49 AM
  10. gernerttl's Avatar
    Unfortunately, car designers don't have access to the most up to date devices when designing their cars. They usually are about a generation or two behind. Furthermore, because there is a perception that MOST people use iPhones instead of Android, the power and data are optimized for iPods and iPhones. When I plugged my S8+ into my Equinox, it wouldn't read my 256GB microSD card, which is where all my music is stored. To play my music, I had to connect through BT. Which is not as convient as going through the USB port.
    06-18-2017 01:00 PM
  11. TheyCallMeBT's Avatar
    Everyone has covered the issue pretty well above. I was just going to add that I never depend on USB power plugs on different appliances (car, wall outlet, lamp, desk, etc.). You're better off with the wall brick and the car charger.

    So just go on Amazon and buy yourself a car charger and you'll be in great shape. Get one that specifically says quick charge. It'll cost a few dollars more, but totally worth it. Here's a few that look to be good options.

    https://www.amazon.com/AUKEY-Charger...cUvbUpU5854929

    https://www.amazon.com/Charge-AUKEY-...cUvbUpU5854929

    https://www.amazon.com/AUKEY-Charger...cUvbUpU5854929
    06-18-2017 04:05 PM
  12. JHBThree's Avatar
    In my apartment there are usb outlets on a couple of the power outlets in our living room area, same issue. My devices that charge from standard usb charge fine when plugged into either the car or the house usb outlets, but not this usb c, either with the provided usb c cord or with the usb c adapter with the standard usb cord. Must be more sensitive. Progress?
    Those may be limited as well. Keep in mind the chargers that come with these phones have only been around for what, 2 years? Automakers and other manufacturers (like those wall outlets) lag behind the tech sector by several years. I'd wager neither your car nor your house USB parts provide enough power to charge. Heck, I still remember the original LTE phones where it would be plugged into a lighter adapter and still not be able to pull enough power, causing the battery to go down even if you weren't using it.
    06-19-2017 10:58 PM

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