s8 iris scanner not responding

iGalazy

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Dec 13, 2017
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I have been using my phone for more than 3 months everything worked like a champ and never ever dropped it. last day after restarting my phone my iris scanner and some other sensors(auto brightness, auto protrait, step counter etc) stopped working. I tried rebooting, rebooting in safe mode, clearing cache and all and it didn't fix anything. Safe mode also showed same problem. This is really frustrating. any way to fix this issue? really in need of help
 

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Ecm

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Nov 12, 2012
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You could try removing the iris data and setting it up again. But, since other sensors seem to have issues, it may be a hardware issue.