Please help me.

[Horvat8]

Please help me, the middle of my screen on Samsung Galaxy S8 Plus is not working, my cell phone has not dropped and is not hit anywhere. The battery went out and the cell phone turned off, when I turned it on the middle of the screen, it did not work anymore. Does anyone know what the problem is?

 

[B. Diddy]

Welcome to Android Central! What do you mean that the battery went out? Do you mean it suddenly failed, or that it drained to zero?

Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-34283

 

[Horvat8]

My battery drained to zero. and my cellphone goes off, when I turned it on again my screen did not work. I got in safe mode and can not find any gaps. I wiped the cache, turned it into factory reset, cleared the screen, did not have a protective foil on it.

 

[B. Diddy]

So the screen works normally in Safe Mode?