Battery issues... Why is my device shutting off?

Didier DJ

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Jun 26, 2016
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I have a Galaxy Tab 3 SM-T310 and it gives me a lot of problems lately:
1. battery is draining pretty fast, but I use my tab mainly for games so I can understand
2. battery doesn't charge if tablet not turned off
3. tablet keep shutting off for no reason
Is it time to replace the battery?
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! First, it would be helpful to see some battery stats. Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

1. The main Settings>Battery screen.
2. The fullscreen battery graph screen (which shows Awake time).
3. The Screen category (to see total Screen On time).


http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

Second, have you tried different charging cables and wall plugs? Chargers can fail unexpectedly. Also, are you charging from a wall outlet, or from a computer's USB port? The latter doesn't give much current, so if you're actively using the tablet and trying to charge through a USB port, the rate of battery use will probably exceed the rate of charging.