11-12-2018 09:36 PM
27 12
  1. krabbster's Avatar
    So i bought my wife a tablet for school. However we keep hearing this crackling sound/popping sound coming from the speaker when playing youtube videos, playing games such as jungle heat. It is really annoying because when we are watching videos we can hear the sound. If anyone could help us, I really appreciate it. This is the 3rd time we exchange this device but the result is still the same. I dont know if its just me. Thank You!
    01-27-2015 08:08 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you hear that only over the main speaker, or also on wireless or Bluetooth headphones?
    01-27-2015 09:27 PM
  3. krabbster's Avatar
    its coming from the main speaker when playing vidoes and intense gaming. I dont know if its the software or the hardware making the sound. Its a popping sound. I mainly notice it when the sound is set to off and watching something or playing a game with sound. It's like the speakers are trying to play the sound but then just let out a slight buzz instead because the volume is off.
    01-27-2015 10:25 PM
  4. B. Diddy's Avatar
    But does it occur on headphones, either wired or Bluetooth? If it's only occurring on the main speaker, then the speaker itself might be blown.
    01-27-2015 11:14 PM
  5. krabbster's Avatar
    just the speaker not with the earphone. this is the 3rd time i replaced this product
    01-27-2015 11:22 PM
  6. krabbster's Avatar
    only on the speaker. This is the 3rd time ive replace this unit and still no fix. I dont know what causing the pop sound
    01-27-2015 11:23 PM
  7. B. Diddy's Avatar
    I think I know what you're talking about--I've heard popping sounds on other devices before. But I'm not sure how to address it. Sorry! Hope you find a solution.
    01-28-2015 12:51 AM
  8. Coleman Robertson's Avatar
    I had a simaler problem on my moto g the speakers wear messing up so in the sound options i changed the equalizer for all sounds to have less bass and more vocals and it fixed it

    Posted via the Android Central App
    B. Diddy likes this.
    01-28-2015 09:16 AM
  9. krabbster's Avatar
    I have a galaxy tab pro 12.2 I dont have any equalizer on my tablet. Can i download anything at the store and see if that fix it? Also, you mind sharing me your settings for your equalizer?
    01-28-2015 08:16 PM
  10. B. Diddy's Avatar
    Not all devices have an equalizer feature--since yours doesn't come with one, then it's presumably pretty flat sound equalization, so I can't imagine that would lead to distortion.

    If you still want to try, see if Music Volume EQ works. You could also try any of the Similar Apps listed.
    01-28-2015 09:43 PM
  11. krabbster's Avatar
    thanks for your help B. Diddy. Do you think they will fix this on the future updates? I replaced this product 3 times now and sent it to samsung repair and still doing the same problem. I just dont know whats going on.
    01-28-2015 10:11 PM
  12. B. Diddy's Avatar
    I forgot to suggest Safe Mode, which disables all 3rd party apps. If the popping goes away in Safe Mode, then you know that something you installed is the problem. The challenge is to find out which app. To get into Safe Mode, power down first, then press the Power button to turn the tablet on. As soon as you see the Samsung logo appear, press and hold Vol Down until the lockscreen appears. You should now be in Safe Mode. To get out of Safe Mode, reboot the device normally.
    01-28-2015 10:57 PM
  13. krabbster's Avatar
    Thanks for the reply. I will try that ASAP when i get home from work. Its prolly one of the apps that came with the device. Do you think it will be fix in the next update?
    01-29-2015 04:45 PM
  14. krabbster's Avatar
    still doing the same thing
    02-03-2015 04:17 AM
  15. B. Diddy's Avatar
    If it's happening in Safe Mode, your options are to reflash the stock ROM and see if that helps, or try to exchange it for another unit yet again. http://forums.androidcentral.com/amb...-via-odin.html
    02-03-2015 10:23 AM
  16. krabbster's Avatar
    Is there another way without flashing the device. I flashed my old tablet and bricked it
    02-05-2015 12:34 AM
  17. B. Diddy's Avatar
    You've tried a factory reset, right? If the problem persists after a factory reset, then that's when reflashing the stock ROM may be the only other thing to try. If the problem is with some corrupt part of the firmware, that won't necessarily fix itself with a factory reset--it might require actually replacing what's in the system with the fresh ROM.
    02-05-2015 09:20 AM
  18. Coleman Robertson's Avatar
    I have had this problem twice but it quickly stopped and hasn't happened since

    Posted via the Android Central App on note 3, Samsung Tab Pro 12.2, moto g, moto 360, s4, s3, and HTC vivid
    02-05-2015 10:53 AM
  19. krabbster's Avatar
    @B.Diddy I am really really scared about flashing because i might brick it. I am not a techy guy and my knowledge in technology is very slim
    @Coleman mine keeps doing to popping sound thru speaker and with headphones. Whenever i listen to music for example : Spotify I can hear static sound or popping sound. My tablet isnt equipped with an equalizer like yours. I have downloaded equalizer from playstore and it does not solve the problem. I am running out of choice
    02-06-2015 03:24 PM
  20. krabbster's Avatar
    @bdiddy im kinda confuse about the 3rd party apps. What does 3rd app have to do with the popping sound though?
    02-06-2015 04:39 PM
  21. B. Diddy's Avatar
    What I'm trying to find out is if any 3rd party app you installed is causing this problem. Glitches can come in all shapes and sizes (and sounds), so Safe Mode is an easy way to narrow things down. If the problem goes away in Safe Mode, then something you installed is probably causing the issue. If the problem persists in Safe Mode, then it's probably an issue with the firmware or hardware.
    02-06-2015 06:30 PM
  22. krabbster's Avatar
    Thanks for the reply. I did a hard reset on my tablet again. My first download is spotify and so far so good with no popping sound. I am going to install games now and find what causing the sound. Thanks for all the help. I will update you guys the result. Thanks again.
    B. Diddy likes this.
    02-06-2015 06:50 PM
  23. krabbster's Avatar
    so i think i found the problem. B.Diddy was right. Its one of the apps i downloaded. The hard part is i couldnt find that stupid app. I factory reset my tablet and install spotify asap. The popping/distortion is gone. I think it might be one of the samsung apps thats causing the sound. I am still not sure because the popping sound just came up randomly. Its hard to find this stupid app lol.
    B. Diddy likes this.
    02-07-2015 10:25 PM
  24. robinrainford's Avatar
    That's it. No crackling in safe mode, thanks for the great tip. But which update to which app? Sounds like a back to factory. Groan.
    08-23-2017 07:38 PM
  25. Readman's Avatar
    I had a simaler problem on my moto g the speakers wear messing up so in the sound options i changed the equalizer for all sounds to have less bass and more vocals and it fixed it

    Posted via the Android Central App
    Hi my tablet has cracking sound on speaker on back help me samsung galxey tab e 9.6
    01-30-2018 11:28 AM
27 12

Similar Threads

  1. Replies: 3
    Last Post: 03-07-2015, 09:50 AM
  2. Replies: 5
    Last Post: 01-28-2015, 08:00 PM
  3. Why is my wifi turning on by its self (ZTE)?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-27-2015, 09:37 PM
  4. How do I factory reset my phone safely?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-27-2015, 09:33 PM
  5. How can I unlock a Galaxy S3 sch-530x?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-27-2015, 07:38 PM