S-pen Issues

[ClintRo]

So I think my digitizer is messed up. I have no issues with my finger on the screen but when i go to write on the screen I noticed one spot that wasn't working.

See attached I never took my pen off the screen and color all over. in the spots in the middle where you see the blue line I had to press really hard. Also if you see the curve like at the top of the pink those were straight lines. I was wondering if anyone else would try this on a black background to see if your does the same.

 

[mustang7757]

Try rebooting see if it's ok

So I think my digitizer is messed up. I have no issues with my finger on the screen but when i go to write on the screen I noticed one spot that wasn't working.

See attached I never took my pen off the screen and color all over. in the spots in the middle where you see the blue line I had to press really hard. Also if you see the curve like at the top of the pink those were straight lines. I was wondering if anyone else would try this on a black background to see if your does the same.

View attachment 311709

 

[ClintRo]

Magnetic case... that was the cause. I guess this is good to have here in case anyone else has this issue.

I got it from Amazon...LOL

 

[buzzy3970]

Which explains why Samsung opted not to make they're cases magnetic. R&D is important.

Magnetic case... that was the cause. I guess this is good to have here in case anyone else has this issue.

I got it from Amazon...LOL

 

[Mike Dee]

Magnetic case... that was the cause. I guess this is good to have here in case anyone else has this issue.

I got it from Amazon...LOL

Magnetic or metal?

 

[mh1]

Magnetic or metal?

Magnetic... I have tried two different cases from Amazon. Both cause issues for the S-pen at various locations on the screen. once I remove the tablet from the case, the problem disappears.

 

[ClintRo]

Yes magnetic.... I like it and still use it. But if I need to take notes I can remove it. Much easier than the OEM case.

 

[mh1]

Yes magnetic.... I like it and still use it. But if I need to take notes I can remove it. Much easier than the OEM case.

So the official Samsung causes the problem also???

 

[mustang7757]

Magnetic case... that was the cause. I guess this is good to have here in case anyone else has this issue.

I got it from Amazon...LOL

Yeah definitely , what made u think the case ? It happened right after you installed it

 

[rfortson]

Interesting, especially since I just got the Samsung book cover and it uses magnets. But I tried scribbling all over the screen like the OP and had no problems.

 

[BaritoneGuy]

So the official Samsung causes the problem also???

I have the keyboard case and when I want to take notes I just detach the keyboard.

 

[ClintRo]

Yeah definitely , what made u think the case ? It happened right after you installed it

I was playing around and at some point took the case off and all was well.... then I was like... Damn!!! lol

 

[ClintRo]

I have the keyboard case and when I want to take notes I just detach the keyboard.

So the official Samsung causes the problem also???

The Keyboard case is fine since it doesn't use magnets. My problem was with a aftermarket magnetic book cover style case. Works great except the area right in the middle. From what rfortson says the factory book cover case uses magnets and doesn't have the issue. For a $40 price difference I will just pull the case off when I want to take notes.

This is the after market case that is giving me issues. But like I said I am keeping it.

https://www.amazon.com/gp/product/B...ag=hawk-future-20&ascsubtag=UUacUvbUpU6675264

 

[mustang7757]

I was playing around and at some point took the case off and all was well.... then I was like... Damn!!! lol

Yeah , lol dammm is correct

 

[RickInHouston]

Another thing about the MOKO case...

When you use it to tilt the tablet at about 45 degrees, as soon as the small flap magnets engage the back of the tablet - the tablet turns off. You have to press the power button to get it to turn on again.

I'm returning this one to Amazon and purchasing the Samsung. Gotta use my $50 off gift card somehow.

Can others confirm this issue?

 

[ClintRo]

If I got a certain point that does happen. However in normal use it doesn't happen to me.

 

[Mnikjoo]

I had the same problem. You saved me from so much trouble. Thanks a lot.

 

[mustang7757]

I had the same problem. You saved me from so much trouble. Thanks a lot.

Hi, welcome!

Glad you found this helpful