phone wouldn't automatically activate.

[ywenz]

anyone who ordered online and successfully activated the phone upon turning it on? Mine wouldn't work.. It's suppose to auto activate. I bought from newegg

 

[MissJennell#IM]

That happened with my EVO when I had that. I had to call customer service and have them help me do it manually.

 

[ywenz]

damn this new screen is so clean I don't want to touch it.. been on speaker phone so far because I don't want to put my greasy ear against it

 

[ywenz]

okay looks like auto in-phone activation only works for brand new accounts.. no idea why sprint didn't communicate that restriction to its vendors..

So do call into sprint customer service from a different number. Your current phone and the Epic both must be shut off during this process.

 

[dvdqnoc]

Did you buy the phone off contract? Was it a renewal? Or are you a new Sprint customer

 

[MissJennell#IM]

You call from a different number.