JayWill
Well-known member
Okay guys. Let's take a step back and chill a bit. We're all on the same team here. Soap may have a bit of an inflammatory posting style, but it's probably because he's fired up about this. It doesn't make him a liar and it certainly doesn't make him a hater.
I personally buy his claims that he spoke to someone at Samsung that offered a solution that has worked for him and others. It's all about reaching the right person who happens to be "in the know", and it may not always be common knowledge on the internet. There was a guy over at XDA that was having huge problems with LOS. He finally reached someone at Samsung that offered to push the EK02 update to his phone alone, to see if it would help. At that moment, it was likely that he was the only retail Sprint customer in the country that had the EK02 firmware on his phone. In fact, the guys at XDA spent all night trying to help him get the update pulled off his phone so the development community could have it.
As far as memos flying around Samsung about a faulty update and pulling it, I have a feeling that was some lip service Soap received. It's very possible that a memo went out on how to deal with service calls on the update, but Samsung can't just "pull" an update. It has already been pushed out to the Google "GOTA" servers, and as such already pushed to most customer phones. The only thing Samsung could do was issue a rollback or a patch fix. They've obviously decided that a rollback wasn't necessary, but I'd bet some kind of fix is on the way. A fix for what is still a question though.
I personally buy his claims that he spoke to someone at Samsung that offered a solution that has worked for him and others. It's all about reaching the right person who happens to be "in the know", and it may not always be common knowledge on the internet. There was a guy over at XDA that was having huge problems with LOS. He finally reached someone at Samsung that offered to push the EK02 update to his phone alone, to see if it would help. At that moment, it was likely that he was the only retail Sprint customer in the country that had the EK02 firmware on his phone. In fact, the guys at XDA spent all night trying to help him get the update pulled off his phone so the development community could have it.
As far as memos flying around Samsung about a faulty update and pulling it, I have a feeling that was some lip service Soap received. It's very possible that a memo went out on how to deal with service calls on the update, but Samsung can't just "pull" an update. It has already been pushed out to the Google "GOTA" servers, and as such already pushed to most customer phones. The only thing Samsung could do was issue a rollback or a patch fix. They've obviously decided that a rollback wasn't necessary, but I'd bet some kind of fix is on the way. A fix for what is still a question though.