No reset performed bcuz System Clear service is not available

[southernbro73]

I have had several problems with my 1-week old Samsung Captivate. After a couple of days, it started giving me a "download unsuccessful" notice for all apps. This continues to this day.

So, I decided to do a factory data reset. When I tried to do that, it gave me a message: No reset was performed because the System Clear service is not available. I then tried to do it the other way (volume and power buttons, etc). Nothing seems to work. I'm at my wit's end and I'm tempted to throw my phone at the wall.

Can someone please help me??? I can be reached directly at lockettal73@gmail.com

 

[anneoneamouse]

Some extra information (for those reading the thread) would probably be useful.

Have you modified the basic functionality of the phone in any way?

Are you using a task killer of any kind? If so, do you have it set to perform a very aggressive set of kills?

AoN

 

[thedroidblog]

I'm having the same problem with the review unit I got in yesterday. So far all I had downloaded was Google Voice and setup my Google account. Now I get the Download Unsuccessful notice and also cannot perform a system restore: "no factory reset was performed because the system clear service is not available"

 

[thedroidblog]

Actually I had installed Voice and then the Google Maps update. Those are the only two successful downloads. I'm trying to uninstall them and seeing what happens.

 

[thedroidblog]

I found this and seems to have fixed my Market download issue:

1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:

a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"

 

[thedroidblog]

FYI, after I downloaded a couple of apps, I performed a system reset and it worked fine this time.