Since I was having difficulty getting the OTA update, I went to the ATT store to see if they could help. A rep did a battery pull while the phone was still on and then said that having Avast and Juice Defender might block it. So I removed Avast and JD. But after chatting with a Samsung tech support rep, he said that these apps would not interfere with the OTA updating. So I reinstalled them but now JD isn't toggling the various things it used to and I see the red dot in the icon constantly which means it's disabling the radios. I also notice that the JD icon is always visible in the notification bar which it wasn't before.. I have emailed JD support but so far no response. Anyone have this problem and if so, how do I fix it. I really like JD and want to use it. Thanks.