The Uncarrier.
T-Mobile has widespread problems with fraudulent sales, report claims – BGR
http://callingouttmobile.com/wp-content/uploads/2016/12/Under.Pressure_Dec2016.pdf
T-Mobile customers tell horror stories of bills full of charges they never asked for – BGR
T-Mobile has widespread problems with fraudulent sales, report claims – BGR
http://callingouttmobile.com/wp-content/uploads/2016/12/Under.Pressure_Dec2016.pdf
T-Mobile customers tell horror stories of bills full of charges they never asked for – BGR
At the heart of the matter is the practice of “bill cramming,” or T-Mobile sales reps signing customers up for services and insurance they don’t want and haven’t agreed to. The Change to Win report claims that the bill cramming is a result of T-Mobile sales associates being pressured to meet unrealistic sales metrics; regardless of the motive, T-Mobile customers seem to be encountering this behavior on a frequent basis.