Question 1 device 2 listed

[GabrielGallegosPalacios]

I don't care why, just tell me how can I delete the intruder.
I did a factory reset a couple months ago.

 

[Laura Knotek]

Which phone do you have?

 

[GabrielGallegosPalacios]

Which phone do you have?

Samsung Galaxy M35 5G with android 15

 

[Laura Knotek]

Samsung Galaxy M35 5G with android 15

Is it dual SIM?

 

[GabrielGallegosPalacios]

Is it dual SIM?

No, just 1 SIM

 

[Sizzers]

View attachment 371641
I don't care why, just tell me how can I delete the intruder.
I did a factory reset a couple months ago.

Here you go:

'Previous Phone Still Showing In The Play Store' https://forums.androidcentral.com/t...howing-in-the-play-store.1079319/post-7258912

 

[GabrielGallegosPalacios]

Here you go:

'Previous Phone Still Showing In The Play Store' https://forums.androidcentral.com/t...howing-in-the-play-store.1079319/post-7258912

The intruder remains

 

[Sizzers]

The intruder remains

Just to confirm the instructions:

Go to the Play Store on a PC. Click on your initial/picture in the upper right corner of the page and select "Library and Devices". Click the "Devices" tab and then uncheck any devices that you don't want to show up any more.

This cleared the issue for me almost instantly, although I believe it can take a while to do so in some instances.

 

[GabrielGallegosPalacios]

Just to confirm the instructions:

Go to the Play Store on a PC. Click on your initial/picture in the upper right corner of the page and select "Library and Devices". Click the "Devices" tab and then uncheck any devices that you don't want to show up any more.

This cleared the issue for me almost instantly, although I believe it can take a while to do so in some instances.

I just did it exactly but intruder remains. I believe the answer is: time will erase it.

 

[B. Diddy]

Have you ever had to do a factory reset of this phone? If so, the previous "instance" of the phone will still remain in the Play Store device list. The steps Sizzers described should get rid of it eventually.

 

[BerryBubbles]

Sometimes, it takes a while!

It took several months for my s22 to disappear from my account. I had signed out of my Google account on the s22, wiped it & traded it in. I manually tried to remove it from the devices listed in my Google account, but it remained. Eventually, it disappeared.