2.5 hours to charge from 15%, any ideas why?

[Rick Jacobs]

I’m using the Samsung adaptive fast charge plug and the cable that was in the box with my new phone plugged into the wall socket and no battery app on the phone. The S7 was at 15% when I plugged it in to charge. The phone said, approximately 1 hour 12 minutes to full charge. It actually took 2 hours 33 minutes to charge to 100%. The battery app does have fast charging turned on. One thing I did notice was last night when I charged the phone it got quite warm which I guess is normal but after charging for 2.5 hours the phone is not warm at all.

What should I check before I go back to Sprint?

 

[Golfdriver97]

I would do a reboot, and wait a day or so. Something might have been stuck the whole time.

 

[bsteppuhn]

Is your fast charge toggle in settings on? Does it say fast charge when you plug it in?

Posted via the Android Central App

 

[Rick Jacobs]

Is your fast charge toggle in settings on? Does it say fast charge when you plug it in?

Posted via the Android Central App

I checked Settings/Battery/Fast Charge is turned on and it does say fast charge when plugged in and charging.

 

[GS5TR]

Mine said 47 minuts to full charge and when I came back in 15 min to see my notifications it was allready full.. haha it also depends in which powerunit you plug in inside your house.

 

[jcp007]

Try another fast charger. If that doesn't work, do an exchange or warranty claim depending upon your carrier.

Posted via the Android Central App

 

[claykin]

Use the Samsung+ app and have it run a scan. Do the scan both on battery and while charging. See if it advises you of any irregularity.

You may have an app that's excessively using battery.

Posted via the Android Central App