2 Day Shipping??

[kevinnugent]

The Australian Nexus 7 deliveries from Google Play are being handled by FedEx. They are shipped from Hong Kong.

We paid $19.99 for 2 Day Shipping.

Mine still hasn't arrived. It was to be picked up by FedEx LAST WEDNESDAY. It's still in transit:

Jul 23, 2012 3:57 AM
In transit
ALEXANDRIA AUJul 22,

2012 9:42 AMIn transitALEXANDRIA AUTendered to authorized agent for final deliveryJul 21, 2012 5:17 PMIn transit

ALEXANDRIA AUPackage available for clearanceJul 21, 2012 5:17 PMInternational shipment release - Import

ALEXANDRIA AUJul 19, 2012 6:03 PMIn transit

LANTAU ISLAND HKJul 19, 2012 12:06 AMLeft FedEx origin facility

YUEN LONG HKJul 19, 2012 12:04 AMPicked up

YUEN LONG HKPackage received after FedEx cutoff

Jul 18, 2012 6:00 AMShipment information sent to FedEx

Oh, and Alexandria is in Sydney. Not even in my state.

 

[kevinnugent]

Just got off the phone with FedEx. My device won't arrive until this Wednesday. A fecking week for 2 day shipping.

They tell me Google didn't pay for 2 day shipping. I'm going to talk to Google now.

 

[kevinnugent]

Tried to talk some sense with Google customer support. The initial guy could'nt tell me why my 2 Day Shipping was going to take a week. So, he went to talk to his Supervisor. The Supervisor told him to tell me to "read the fine print". The fine print evidently says that 2 Day Shipping from Google means 3-5 working days. "All I can tell you is to read the fine print, OK?" CLUNK.

Feck you Google. Liars. I'm done with buying Google products from now on. This whole launch has been a royal clusterfest... and slightly shows the dark underbelly of Google. Lying, several times, charging extra for less, taking extra money for shipping and not paying FedEx for the faster service. Con job.

 

[cusinndzl]

Google shipped my Nexus 7 to me overnight. I guess Google just draws a random number and ships it to you based off of that.

 

[TanyaJayneP]

Tried to talk some sense with Google customer support. The initial guy could'nt tell me why my 2 Day Shipping was going to take a week. So, he went to talk to his Supervisor. The Supervisor told him to tell me to "read the fine print". The fine print evidently says that 2 Day Shipping from Google means 3-5 working days. "All I can tell you is to read the fine print, OK?" CLUNK.

Feck you Google. Liars. I'm done with buying Google products from now on. This whole launch has been a royal clusterfest... and slightly shows the dark underbelly of Google. Lying, several times, charging extra for less, taking extra money for shipping and not paying FedEx for the faster service. Con job.

Maybe they took their time shipping it to you because you're such a a*hole